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Member review of tw telecom


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read 3 reviews (2 positive) (0 negative)
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Speed test results
Review by CableGei See Profile
Posted: 1.5 years ago
member for 5.4 years, 1566 visits, last login: a few minutes ago


Brookville,Montgomery,OH
Business customer
$100 per month (12 month contract)
about 30 days
"It hauls!!"
"Costly.... but hey, you get what you pay for."
"Very nice!"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:

    My Other Reviews·Verizon Online DSL
    ·Cincinnati Bell
    ·magicjack.com
    ·Sprint Mobile Broa..
    Well, unlike most reviews I've read on here about TW Telecom.... I'm actually on it, whereas most of the reviews are people who are confusing Time Warner Cable's Road Runner with TW Telecom.

    It works well, and they can provide some serious speeds... but it comes with a cost.

    Followup comments:
    view 1 comment

    sabersaw
    Premium
    join:2001-08-21
    Dayton, OH

    Finally the first real review for TWTELECOM

    Everything has been great for us the passed 4 years. Always copper/smartjack problems if any. TW dropped the ball on us last week for the first time. Our trouble ticket did not get worked on in a timely manor. The problem was as usual, Ameritech's (or whatever they are called this week) copper. But they were slow to dispatch the tech. It took escalation from management. Not the TW we have dealt with in the past. Are they going through 'changes'? We may start looking again for another provider. With the cost of their service, one should expect nothing less than stellar service/support.
    permalink · 2008-06-02 15:09:13 · Print · Reply to this
    Forums » comments on review of tw telecom






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