Review by dibbb 
UPDATED: 1.9 years ago
member for 6.1 years, 2004 visits, last login: a few hours ago
 Fayetteville,Cumberland,NC
 $39 per month
 about 14 days
 "Sound quality Excellent, better than POTS - free long distance"
 "Like any VoIP, when your cable goes out, voice is dead"
 "Good value, but could be cheaper, great quality"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings above consensus)
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TWC came and hooked up my digital phone service, made all the jacks in my house active so I could use all my existing phones.
Gave me a choice of which cable modem I wanted, I choose a WebSTAR.
From what I hear, E911 works fine, but I haven't tested it myself.
Call quality is Excellent, better than my regular phone service.
Could be cheaper, will probably switch to Vonage or Lingo once their call quality and reliablity is rated "excellent" by a majority. For now I'm happy, but if TWC lowers their price, I'll stick with them.
Customer service is great, if you have a problem with your voice line they'll come out the SAME DAY and fix you up.
Website is cool, you can see all your calls made for the monthly history.
Oh yeah, and I kept my original phone number I had with Sprint.
Hmm, that's all folks, great service, just could be cheaper.
Hey, ANYTHING is better than Sprint, right??? 
Followup comments:  
userinTEXASsad
@rr.com
| time warner in north texas, the worst in the WORLD Garland Texas...12/27/07...highest speed achieved
32Kbps on a 7 meg line...had appointment for a tech to come out, he called 2 times, I was on my phone both times doing other business, but was at my residence, the tech closed the trouble call because I wasnt home (I took the day off work to be there) funny, everytime you call their customer service, you will be on hold for like 5 minutes each time, but they cant make more than 2 10 second calls???? I am fed up, this company has ZERO customer service, both in quality and quantity...I have had this problem on and off since february...just say NO to crappy internet/customer service, dont call TIME WARNER they suck!!!
did I forget to mention that the place the service trucks leave from is LESS THAN 3 miles from my house???
did I forget to mention that I had to cancel the Voip service because the noise on the line was so bad anyone that called me hung up and called my cell number instead???
did I forget to mention that they sent out 5 different "technicians" (I use that term VERY loosely) to my residence between february and april for this problem and it never got fixed until I cancelled the phone service??? and now in november its back down to 35Kbps???
and they cancel a dang service call because I dont answer my phone on demand....screw time warner cable!!! | |
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Time Warner VOIP
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