Review by BmtBoy 
UPDATED: 83 days ago
member for 83 days, 0 visits, last login: 83 days ago
 Keller,Tarrant,TX
 $25 per month (12 month contract)
 about 3 days
 "Like the features, easy to set up"
 "Echo problem is terrible - I call tech support to fix it only to have it come back a few weeks later. Terrible tech support"
 "I'm switching to another service"
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My issue with them has been the echo. People on the other end hear a horrible echo when talking. I have called tech support 5 times - each time it is fixed, but the echo returns within 3 weeks. How can a solution to a problem be known but not permanantly corrected? Forget using the online tech support - it is nothing more than an automated return email asking when and how to contact you - if you reply, it is not honored. So calling tech support - I can now tell them what my problem is and what they need to do to fix, but it is the same 30 min to 1 hour routine of waiting, going thru thier canned questions and routines - only to repeat the routine again in 3 weeks.
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Verizon VoiceWing
