Review by gbh2o 
UPDATED: 1 year ago
member for 8.9 years, 2582 visits, last login: a few hours ago
 Longs,Horry,SC
 Contract price not specified.
 about 5 days
 "Free incoming, free 800, free DID, BYOD, no contracts"
 "Shutting their doors December 1, 2008"
 "Shutting their doors December 1, 2008"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
|
UPDATE 20081106 - StanaPhone has decided to close their doors effective 20081201 according to their website. I will miss their reliable inbound fax service and general quality of voice traffic. Unlike other companies, StanaPhone continues to display their classiness by offering to return unused funds with their closing; few others have done likewise. May their other business ventures remain successful.
UPDATE 20080826 - I've watched this once reliable service become intermittent with numerous predominantly weekend outages. It almost 'feels' like the service is running on unmonitored old equipment that either automatically periodically reboots or has some loose form of 'watchdog' failure detection. When it works, it's great. Unfortunately, it's no longer anything upon which one would want to rely. ;-(
UPDATE 20080617 - They seem to be having some outages these days, so the reliability rating takes a hit! I'm not ready to give up on them since they've provided good quality service to this residential customer, most of the time.
UPDATE January 13, 2008. Little has changed... StanaPhone is till a great value with good reliability and quality. See below
I have found StanaPhone to be a solid service. Even thought it is in a Beta state, they keep adding valuable extras like free incoming fax to email service. Tech support has been good to me, always responding to problems I submit. Time to reply obviously reflects the criticality of my problem. Trivial may take a day or two for a reply. Critical has been answered very quickly, even with a phone call if they need additional detail. Their user forums have also been of great help.
The most difficult process originally was getting a Packet8 DTA-310 correctly set up to work with StanaPhone's service [Other generic ATAs worked immediately]. Now, many of my friends and family members have DTA-310s in use and we communicate for free among us. Great reason to recycle P8 equipment!
I have found the quality of outbound service to be very high. Although I have several VoIP services for general use, I frequently find myself using Stanaphone for important calls when I want to be sure of the quality of the connection. The quality is there and the per minute cost is very reasonable, considering that I'm paying nothing for a DID, any inbound calls, or calls within the StanaPhone network.
Followup comments: | Forums » comments on review of STANAPHONE |
|
STANAPHONE
·