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Member review of Broadvox Direct


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VOIP Forum

Reviews:
read 62 reviews (41 positive) (14 negative)
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Review by gworkman7 See Profile
UPDATED: 324 days ago
member for 3.1 years, 590 visits, last login: a few hours ago


Tucson,Pima,AZ
$19 per month (12 month contract)
about 5 days
"Service has been reliable for over 2 years"
"Need help...nobody home !"
"If it works...it's good."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

    My Other Reviews·magicjack.com
    ·Qwest.net
    My adapter will not show a ready light and I can no longer use the phone. Called tech support three times. After 15 minutes of "please wait" the system automatically cuts you off (thank God for speakerphone). On my third call, I pressed 0 when the system was ready to cut me off. I was instantly connected to a lady who re-provisioned my box. She said it would take "a little while" and to call back or open an on-line ticket if the problem wasn't resolved. She assured me that she would see the ticket open the second it was submitted and call me right back.

    Guess what...Didn't work. Ticket opened, no response. This was over 12 hours ago. Still...no service.

    I did have Lingo for a short while (until they dropped unlimted calling to Mexico). The two times I had issues, I spoke to somebody immediately. May be time to take them up on one of their "we want you back" offers.

    Followup comments:
    view 1 comment
    gworkman7

    join:2005-10-18
    Vail, AZ

    Updated

    Service was restored this morning when I woke up.
    permalink · 2007-02-22 12:04:34 · Reply to this
    Forums » comments on review of Broadvox Direct

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