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Member review of VoicePulse


more information on the company
Ad-hoc VoicePulse Forum
VOIP Forum

Reviews:
read 217 reviews (180 positive) (17 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$19 per month avg ($14 to $26)

3 year trend

Review by Googled See Profile
UPDATED: 48 days ago
member for 8.2 years, 1832 visits, last login: 6 days ago


Orchard Park,Erie,NY
$16 per month
about 14 days
"It works, and is priced decently"
"Once in a while calls don't ring through on phone and go directly to voicemail"
"Great service & reliability at a good price"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    2009
    Had to visit VoicePulse website to see if I could block some annoying 800 telemarketers. I thought that I had the telemarketer feature turned on and do, but it doesn't block if the telemarketer provides a CallerID tag.
    I was greeted by a redesigned website with easier navigation and was able to find the section to block specific numbers in a few clicks. Then used the search feature on calls received to narrow down my suspects and added the two offending telemarketers. They will now be greeted by a "line no longer in service" tone and message.

    Thank you for making this task, that would be impossible/cost extra through traditional Bell companies easier.

    2008
    I wasn't able to get a fax sent on a Samsung CLX-3175FN to successfully transmit over VoicePulse.

    (Original review from 2007)
    After SunRocket burned out I needed to find another phone provider. I didn't want to go with either of the SunRocket "approved" phone suppliers. Instead I turned to BBR and looked at the rankings. At the time VoicePulse was #1 and so I went with them.

    Ordering was pretty easy, just sign up on their website. Initial charge was $54.97 for activation fees and first month phone service. It took a while for the VoIP adapter to be shipped, but once received all I had to do was connect everything and it just worked and has been working since then.

    Their website feels little "old", but it works and gets the job done.

    Followup comments:
    Lenagainster

    join:2005-01-07
    Silver Spring, MD
    ·VoicePulse
    ·DIRECTV
    ·magicjack.com

    Features?????

    "Doesn't have as many features as other providers"

    Huh?

    Have you perused the website? Your user account?

    Unlimited filters, Many ways to block calls or send them to voicemail. Voicemail notification. 99 speed dials. Custom Caller ID. Local calling includes all adjacent area codes. Do Not Disturb. Scheduled do not disturb. Call Forwarding. Automatic call forwarding if power goes out. Multi-ring. Distinctive ring. Anonymous call block. Telemarketer block. Caller ID block 411 block. seven digit dialing. Others.

    How many features do you think is enough?

    Googled
    Yay, I have FIOS

    join:2001-08-13
    Orchard Park, NY
    ·VoicePulse

    Re: Features?????

    I'll rephrase then. There are some features that are included on other providers that have fees at VoicePulse. For example absolute forwarding has this disclaimer on the my account section "Forwarded minutes on local calling plans will be 3.9¢ per minute."

    This statement contradicts the "Call Forward is Free with VoicePulse" that their pre-sales literature states at »www.voicepulse.com/features/adva···ard.aspx

    This feature was included with the SunRocket plan with no per minute charges. Another option that I had with SunRocket was the ability to record a custom voicemail greeting. That was a really nice feature VoicePulse gives a rather generic greeting that goes something like "Extension is unavailable. Please leave a message." Maybe there is a way to do this with VoicePulse, but I haven't found it (and yes, I have looked through their website.)

    Don't get me wrong though, I'm happy with my price and would rather pay for call forwarding on the off chance that I actually need to use it than have a higher priced service. The call quality and reliability of VoicePulse are what make them top notch.
    ymhee_bcex

    join:2006-04-21
    Tarzana, CA
    ·Time Warner Cable
    ·VoicePulse
    ·callwithus

    yes, Virginia, you can record out going voicemail

    I read somewhere that forwarding is free with "Unlimited US" plan ($20/mo); but it costs with "Unlimited local" that you (and I) have.

    However, on the occasions that I actually used this feature - there was no charge. Don't know, if it's a glitch in a billing system, or "underpromise - overdeliver" but who am I to argue

    There is a way to set a personalized announcement on the voicemail - I know, because I have it But it was awhile since I set it up; so don't remember exactly.

    I've been with them for a year and a half, and very happy. However, $10 more for open access seems excessive; and the web site is quite clumsy. Also, it would be nice if they allowed peering - they block both incoming and outgoing VoIP calls.

    Anonim

    @verizon.net

    Re: yes, Virginia, you can record out going voicemail

    "Also, it would be nice if they allowed peering - they block both incoming and outgoing VoIP calls." »i.dslr.net/v2/lite/grey/angry.gif
    []
    Do I read you right - they really block incoming and outgoing calls from other VoIP providers? Hm, I was just about to sigh up with them.
    ymhee_bcex

    join:2006-04-21
    Tarzana, CA
    ·Time Warner Cable
    ·VoicePulse
    ·callwithus

    Re: yes, Virginia, you can record out going voicemail

    Just to be clear - they block IP (URI) calls. You can, of course call by the phone number... the old-fashioned way. But you can't, for example, call through SIPBroker or from FWD unless you have $10/mo extra "open access" plan. See »www.sipbroker.com/sipbroker/acti···itePages for example.
    Forums » comments on review of VoicePulse


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