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Member review of VoicePulse


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Ad-hoc VoicePulse Forum
VOIP Forum

Reviews:
read 211 reviews (175 positive) (17 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$20 per month avg ($15 to $27)

3 year trend

Review by NjOlds See Profile
UPDATED: 115 days ago
member for 4.9 years, 1709 visits, last login: 1 days ago


Bronx,Bronx,NY
$24 per month (month by month)
about 2 days
"SUPERFAST setup time!"
"None so far."
"They are a rock solid VoIP provider."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·Optimum Voice
    ·ViaTalk
    08/13/07 - I placed an order online and received the PAP2 on 08/15/07. I'm forwarding all my calls from ViaTalk while I wait for my number transfer to go through. Hopefully it's as quick as their shipping. Call quality is so far a lot better than ViaTalk with no choppiness. Voicemail works flawlessly. I'll give a more thorough review when the transfer finishes.

    UPDATE 10/02/07

    As of Monday my number port to VoicePulse is complete. The reason it took so long was because of a ViaTalk mix-up.... »So here's a new one....

    I've had zero problems so far with VP and their support is second to none. This is the closest to POTS I have experienced since using VoIP.

    UPDATE 08/11/08

    I am still using VP but only for a fax line. I started having a few issues with them and could not see myself relying on them when I have two young kids at home. I was having intermittent dropping of calls which carried over to my new apartment even after I tried new equipment. I called their support line but nothing fixed the problem. Two months have passed since I moved my primary line to OV and I couldn't be happier.

    Followup comments:
    PX Eliezer

    join:2008-08-09
    Wickatunk, NJ
    ·Optimum Voice
    ·voip.ms
    ·Callcentric

    VoicePulse problems

    You commented that:

    "I am still using VP but only for a fax line...."

    Sorry to hear that. I have never used VP myself but their reputation has been very good as you know.

    Curious if you tested your internet connection with something like www.testyourvoip.com to see if an ISP problem. VP would be more affected by that than OV.

    Optimum Voice is indeed a great service (I do have one of their lines) but I wish it didn't cost so much.

    The whole thing is weird, also, because if your VP line can carry fax, shouldn't it be even easier to carry plain voice?

    Hope that you have good VoIPing from now on---fast and smooth like some of these Olympic swimmers.

    NjOlds
    Premium
    join:2003-12-23
    Clifton, NJ
    ·Optimum Voice
    ·VoicePulse
    ·ViaTalk

    Re: VoicePulse problems

    They were very good until recently. I did test my line at that web site and get consistently high 3.x and 4.0 but I still had problems. I also have a line monitor set up with dslreports and never saw anything wrong. I don't really use VP for faxing I just have a number forwarded from VP to a K7.net fax service. I would really like to know how I could keep the number I have with VP (212 #) and find another cheaper or free alternative.
    --
    "My third eye seen it comin' before it happened..." - Method Man
    PX Eliezer

    join:2008-08-09
    Wickatunk, NJ
    ·Optimum Voice
    ·voip.ms
    ·Callcentric

    Re: VoicePulse problems

    said by NjOlds See Profile :

    They were very good until recently. I did test my line at that web site and get consistently high 3.x and 4.0 but I still had problems.
    Bummer. I have Optimum Online and usually get 4.2-4.4 so I guess I am lucky. From what I understand VoIP is difficult below 4.0. Had you tried different codecs (G.711 gives better voice quality than does G.729)?

    said by NjOlds See Profile :

    I would really like to know how I could keep the number I have with VP (212 #) and find another cheaper or free alternative.
    Possibilities:

    1) Port the number to CallCentric. (Also, if you wish, you can use their "call treatment" to forward your incoming to CallCentric's own fax server, while being able to use your outgoing as usual).

    2) Port number to PhoneNumberBank.

    3) Another option: sign up with myfax.com ($ 10/month) and port your number to them to receive your faxes. Then, for outgoing calls, set up low-cost service with either CallCentric or CallWithUs.

    (Note that if you port your number to a fax service, you may have fewer rights trying to reclaim it. Porting is such sweet sorrow).

    4) Or stay with VP's cheapest plan which is about $ 15 a month, in order to safely hold on to your 212 number while the industry works out their porting issues. Rules on porting do slowly seem to be getting better.

    Good luck.
    Forums » comments on review of VoicePulse


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