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Member review of VoicePulse


more information on the company
Ad-hoc VoicePulse Forum
VOIP Forum

Reviews:
read 216 reviews (179 positive) (17 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$18 per month avg ($14 to $26)

3 year trend

Review by Noah Vail See Profile
UPDATED: 2.2 years ago
member for 4.9 years, 1442 visits, last login: a few hours ago


Lorton,Fairfax,VA
$15 per month
about 10 days
"Always Up! Clear Calling. No hold for TS. Every Feature Free."
"Couldn't figure out how to unlock SIP 2000."
"As good as it gets in VoIP."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·RoadRunner Cable
    2 years now w/ VP and couldn't be happier. We needed a cheap line at the home so the kids can reach us when the wife and I take the cell phones.

    I have 200 LD min for ~$15/mo. $10 more would get me unlimited, but we have that covered through cell.

    They have every feature in existence, I think, and they're all included at no charge.

    Will order from again! A++++++++++++

    NV

    edited for mispelllings

    Followup comments:
    nycityny
    Premium
    join:2005-08-09
    New York, NY

    Every feature NOT free

    Actually, not every feature is free. You pay $.039/minute for forwarded calls with your rate plan.

    Noah Vail
    Premium
    join:2004-12-10
    Lorton, VA
    ·RoadRunner Cable

    Re: Every feature NOT free....NOT!

    My calls are forwarded after so many seconds and I have never been charged. Perhaps your forwardee may found a way to charge you. What carrier receives those calls?

    NV
    --
    The More Alike 2 Religions are, the Stronger the Hate between them.
    nycityny
    Premium
    join:2005-08-09
    New York, NY
    ·VoicePulse
    ·RCN CABLE
    ·ViaTalk

    Re: Every feature NOT free....NOT!

    I have the unlimited plan so would not be charged the $.039/minute.

    There have been multiple discussions on BBR about this over the years. It is VoicePulse's official policy (as stated in many places on their website) that the local plan charges $.039/minute for any forwarded call, including network unavailable forwarding. I've confirmed this in writing and by phone with VoicePulse.

    That said, some folks appear not to be charged while others are. I don't understand the logic. If I did, I'd downgrade to the local plan.

    Noah Vail
    Premium
    join:2004-12-10
    Lorton, VA
    ·RoadRunner Cable

    Re: Every feature NOT free....NOT!

    I've done a number of keyword searches on BBR, trying to locate these multiple discussions of call forwarding charges but have been unable to. Perhaps you can help me out.

    What keywords do you use to bring up the multiple discussions of VoicePulse call forwarding charges?

    Thanks.
    NV
    --
    The More Alike 2 Religions are, the Stronger the Hate between them.
    nycityny
    Premium
    join:2005-08-09
    New York, NY
    ·VoicePulse
    ·RCN CABLE
    ·ViaTalk

    Re: Every feature NOT free....NOT!

    It's been awhile. Here are a few:

    »[VoicePulse] Line Unavailable Forwarding...3.9???

    »[VoicePulse] unlimited local is NOT unlimited

    »[VoicePulse] Call Forwarding - How much is it?

    Noah Vail
    Premium
    join:2004-12-10
    Lorton, VA
    ·RoadRunner Cable

    Re: Every feature NOT free....NOT!

    That was helpful. It appears you can get charged 3.9/ but you have to work at it.

    You have to have the $15/200min plan.
    The forwarded number has to be outside of your calling area, (which can be huge depending on your area code).
    You have to have used up all 200 minutes before you get charged.
    Calls forwarded due to an outage are not charged.

    OK, so we're 99.99% free.

    What scum Voicepulse is. I don't know how they sleep at night. I say we burn down New Jersey.

    NV
    --
    The More Alike 2 Religions are, the Stronger the Hate between them.
    nycityny
    Premium
    join:2005-08-09
    New York, NY
    ·VoicePulse
    ·RCN CABLE
    ·ViaTalk

    Re: Every feature NOT free....NOT!

    said by Noah Vail See Profile :

    That was helpful. It appears you can get charged 3.9/ but you have to work at it.
    That is not the official policy. The official policy is that ALL forwarded calls are charged $.039/minute regardless of whether they are outside the local calling area or the 200 minute level. In those previous threads this was discussed ad nauseum. If it was as you described then I would get the $15 plan. I even called VoicePulse to ask and they confirmed what I wrote here. Their website confirms it too.

    You might not incur such charges. Your situation then would not fit the official policy. If I switched to the $15 plan and was charged the forwarding fee I would have no basis to complain.

    Noah Vail
    Premium
    join:2004-12-10
    Lorton, VA

    Well,

    This all sounds serious to me. I still say we burn down New Jersey.

    Who's with me!

    NV
    --
    The More Alike 2 Religions are, the Stronger the Hate between them.
    Forums » comments on review of VoicePulse


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