Review by eugenegill  UPDATED: 120 days ago member for 4.5 years, 721 visits, last login: a few hours ago
Asheville,Buncombe,NC
$40 per month
"Fantastic customer support, many features, open access second line"
"No CNAME"
"Solid VOIP service"
| Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money: (ratings match consensus)
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Update 8/6/08: Rock solid. Cannot comment on support because I never have to contact them. Cost is for two lines, unlimited. E911 activated.
Ordered SPA-2002 from Voxilla, with free VoicePulse activation and first month's service. Once received, almost immediate, easy activation (for me, anyway, a Vonage veteran). Good call quality, but sometimes a faint echo, which seems to disappear after a while.
Billed for first month, in error. A quick email resulted in an immediate credit. Ported number from Bellsouth, which took 4 weeks. I recommend emailing LNP LOA, as my faxed form was not legible and caused a delay.
Activated a second, open access line, using my hacked PAP2. Works just great. $9.99 for 500 minutes. Note that calling primary phone from open access phone counts towards minutes!
A large number of useful user features, which are sometimes confusing, like call fowarding vs. multi-ring vs. call hunting. I ended up forwarding calls to myself!
Customer support is very good - fast response and thorough follow-up.
No 911 is disappointing. I am hoping that this will be rectified soon. When this happens, VoicePulse will be close to perfect.
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