| Review by StreetSpirit |
member for 10.7 years, 5424 visits, last login: a few hours ago
updated 2.3 years ago
- $25 per month
- (month by month)
- about 7 days
- "Stability, Caller ID on TV, Two way calling, Voicemail, Good Voice Quality (Far better than Vonage)"
- "It's getting expensive; you must subscribe to Cablevision OOL which is a review in it's own right."
- "If your modem connection is stable and doesn't reset often, you'll enjoy the service. I do!"
Ease of Installation:
Value for money:
We've had OV since 2006. Here are some highlights of the service:
Caller ID on TV
Configuration via TV (IO Channel 630) or website.
Call Waiting w/ Caller ID
Busy Redial (I love this for getting through to offices and such)
Call Return (*69)
3 Way Calling
Anonymous Call Blocking
Call Forwarding with "Find Me" feature (another one I often use)
Voicemail is also pretty cool. You can get your voicemail via email or via the web, or the old fashioned way.
411 is free, quick and very accurate.
911 service is via E911.
You can port in your telephone number from Verizon but Cablevision charge a $40 dollar porting fee (show me any service today without spurious fees!)
The cost unfortunately has been increasing due to Cablevision reducing the amount of discount applied to a user's bill. Obviously I've exhausted every triple play deal, and rely on Cablevision discounts to knock a few dollars off my bill. Recently, I count OV as having gone up $5 dollars to $25 due to a lowering of a discount.
If you have OOL and never had it before, you can get it for $19.99 a month for a year.
I use it in Long Island with OOL Boost and iO.
Installation was fairly easy, but still took three visits. The first tech (obviously a contractor) replaced my Motorola 5100 modem that worked flawlessly with a Scientific Atlanta modem that did have an RJ11 output, but didn't work and had what I later diagnosed to be a Ringer Equivalency (REN) problem. It would ring once and generate a second "anemic" ring. Besides this it reset on the internet side every 20 minutes!
The first technician also rewired my jacks, and messed up the job by connecting the wrong set of wires even though I asked him to use the second pair.
I called Cablevision and had a tech the next day who brought the wrong modem. By then I fixed the wiring (took 2 minutes to pop the box and rewire it). The second fellow came late and brought the wrong modem to boot.
By this time I had lost a full day of work, so I decided to have the next guy come on Saturday. Third guy was the charm and installed a Motorola SBv5020 modem. At the time I ordered, there was no self install option available for OV, or I would've gladly done it myself.
However, it's now worked without fault for 4 years or so! My family has been very happy with the service and since my modem goes down maybe once a year, it's no different than a POTS line in terms of reliability. The rising price is a detriment however.
1/16/2011 We still have Optimum Voice and have not had any problems. As my modem at home resets maybe once every year (very rare).
My wife loves the caller-id on screen and being able to get her voicemails from a smartphone on the road. Combined, I pay about 160 p/month , apx 90 for the TV side and 70 for Boost/OV.
I still HIGHLY recommend OV if your modem is stable and does not loose sync (reset). If it does, your phone line will go out every time your modem does. This doesn't include slowdowns, but only disconnections. Slowdowns aren't really serious as OV dedicates ~128kilobit with high priority QOS for telephony packets.
Hope this review helps!