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Member review of Packet8


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Unofficial Packet8 discussion forum
VOIP Forum

Reviews:
read 448 reviews (303 positive) (87 negative)
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about
Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$93 per month avg ($25 to $220)

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Review by Authority See Profile
UPDATED: 118 days ago
member for 8.2 years, 1253 visits, last login: 14 days ago


Beverly Hills,Los Angeles,CA
$19 per month
"None I can think of."
"Frequent outages / billing errors / non-existant tech support"
"Use only if price is more important than reliability or service"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings below consensus)

    My Other Reviews·AT&T Yahoo
    On the surface Packet8 looks like a bargain but with their frquent outages, constant billing errors, and unreachable tech support they're no bargain at all!

    If you get Packet8 you'll switch sooner or latter so save yourself the trouble. Yes, they're the cheapest because they know what their service is worth. Save your self the trouble and go with Vonage now... you will sooner or latter anyway.

    Followup comments:
    tcstone

    join:2002-03-12
    Glendale, CA
    ·Packet8
    ·Pacific Bell - SBC


    edit:
    March 16th, @11:50PM

    tech support

    I've called tech support maybe 3 times in the past year (even less in previous years) and I've always quickly gotten a real person on the phone who speaks excellent English and can diagnose problems well. They also respond to email tech support requests.

    Outages are rare and brief when they occur.

    -Casey
    knkayotte

    join:2001-02-02
    Camp Verde, AZ

    Re: tech support

    Never used tech support can't reply to that, 2 plus years of use only 1 major outage and maybe 2 minor outages.

    Vonage is bleeding out badly, I truly believe packet 8 will be one of the last voip services standing when it's all said and done.
    Forums » comments on review of Packet8

Sunday, 06-Jul
18:57:37
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