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Member review of Packet8


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VOIP Forum

Reviews:
read 463 reviews (304 positive) (97 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$25 per month avg ($20 to $32)

3 year trend
Review by Authority See Profile
UPDATED: 352 days ago
member for 9.6 years, 1399 visits, last login: a few hours ago


Beverly Hills,Los Angeles,CA
$19 per month
"None I can think of?"
"Frequent outages / billing errors / non-existant tech support"
"I can't think of any reason to risk using this provider"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·AT&T Yahoo
    ·magicjack.com
    Are they even still in business?

    Even if everything worked as promised (a big "if") they're priced at DOUBLE or more than market alternatives. T-Mobile is half as much at $9.95 a month... Magic Jack is even less of that at under $20 for a whole YEAR.

    It doesn't take a rocket scientist to do the math here... I can't imagine why anyone with a clue would still be using Packet8.

    Followup comments:
    view ALL 4 comments
    tcstone

    join:2002-03-12
    Glendale, CA
    ·Packet8
    ·Pacific Bell - SBC

    1 edit

    tech support

    I've called tech support maybe 3 times in the past year (even less in previous years) and I've always quickly gotten a real person on the phone who speaks excellent English and can diagnose problems well. They also respond to email tech support requests.

    Outages are rare and brief when they occur.

    -Casey
    permalink · 2008-03-16 23:49:17 · Reply to this
    knkayotte

    join:2001-02-02
    Camp Verde, AZ

    Re: tech support

    Never used tech support can't reply to that, 2 plus years of use only 1 major outage and maybe 2 minor outages.

    Vonage is bleeding out badly, I truly believe packet 8 will be one of the last voip services standing when it's all said and done.
    permalink · 2008-05-17 15:37:26 · Reply to this
    Forums » comments on review of Packet8






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