Review by Sly  UPDATED: 53 days ago member for 5.7 years, 2883 visits, last login: a few hours ago
Johnson City,Washington,TN
$32 per month
about 3 days
"Cheaper than POTS, widely avaliable, excellent call quality, plug and play"
"Taxes, contracts, consistant pricing increases"
"After their latest price increase, I am leaving them. Joined in Nov 2003...farewell P8"
| Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money: (ratings match consensus)
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I've been with Packet8 since November of 2003. I'm still with them because of the simple fact that the service works, they have moderately good customer service and they are constantly improving by rolling out new features. One thing to realize, though, is that any VoIP connection is only as reliable as your Internet connection. If you have packet loss with your connection then you will have poor call quality with VoIP.
I have the Freedom 500 plan. I switched to it because it costs less than their unlimited plan. They have raised their prices over the years to where I no longer consider them an "amazing' deal. Now they are just a "good" deal. I still recommend them though. While I have seen others go through bankruptcies and scandals (Sunrocket anyone?) Packet8 has kept going.
[update] Packet8 has discontinued their Freedom 500 plan and has bumped me up to their unlimited plan. My phone bill started out at $19.95/ month in 2003 and now $26.98/month after taxes and fees. I have been a loyal customer but as soon as I find another provider, I'm leaving them.
[update] I have left Packet8 for good. They were good for a time but I no longer consider them worth it. They have a very poor and sluggish web interface, slow customer support (if any) and high prices with low call quality. Why give them any business??
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