Review by Rob2647 
UPDATED: 30 days ago
member for 114 days, 119 visits, last login: a few hours ago
 Rochester,Oakland,MI
 $31 per month
 about 1 days
 "Rock Solid Service at a Good Price and Call Quality"
 "Don't care for the auto bill pay, and out sourced customer service."
 "Works Great, provided the ISP stays online."
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(ratings match consensus)
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Initial review:
Had Vonage for little over 11 months now. The service has been solid, no outages to speak of due to Vonage itself. Unlike my cable internet provider. Setup and activation was easy. I bought a Linksys PAP2 device from my local electronics retailer. Within an hour later had the service up and running. Since signing up I'm on the Residential Unlimited plan for 25 bucks a month, with taxes and fees that comes out to $31 a month. Still cheaper than my ISP's digital voice offering with less features.
Call quality has been great, at 90k or 50k bandwidth usage on a router with no QOS. Vonage worked flawlessly with my hit or miss Comcast connection for nearly a year without any issues. And you can't beat all the features for the price Vonage offers. No Cable Companies bundled discounts can touch what Vonage offers. I would not hesitate to recommend Vonage to anyone.
A couple days after getting all setup and working, I got a courtesy call seeing how everything went and if I had any questions. I think that is the first time I had any company do that. I found quite nice.
9/11/08
Switched to AT&T U-verse this past weekend, so I figured it's time for an update. Vonage still working great. Still using the Linksys PAP2 v2 phone adapter hooked into the U-verse gateway just as I did on my old Linksys BEFSR41 Now with a better ISP I have less to worry about. 
9/30/08
Dropped the plan down from Unlimited Residential to the 500 minutes a month. Was not happy with being charged a activation fee of $9.99 when the service has been active for almost 14 months. I'm going to be canceling the service by the end of October. Just tired of paying for something we barely use. Also today had to deal with the annoying out sourced customer service and automated phone system. At this point I don't know if I'd consider going back.
11/4/08
I have been debating on canceling the service. I have not as of yet. I may not, and just ride this until Vonage possibly goes under at the end of the year. But 500 mins a month out going, and unlimited incoming for just under 20 bucks a month is not bad. Finally had 1 very brief service outage last week. Lasted a minute or two.
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