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Member review of Vonage


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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$24 per month avg ($4 to $45)

3 year trend

Review by newview See Profile
Posted: 1.6 years ago
member for 7 years, 4042 visits, last login: 3 days ago


Parsonsburg,Wicomico,MD
$18 per month (12 month contract)
about 4 days
"Cheap. better voice quality than my previous (Verizon) landline"
"No specific number blocking / tech phone support is horrible"
"I highly recommend this service if you have broadband."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    I ordered the $14.99 a month, 500 minute local/long distance plan.
    With local taxes and fees it came to $18.89 a month.

    I have Vonage installed on Comcast HSI / BEFSR81 Linksys Router.
    I have the D-Link VTA adapter.

    I ordered Vonage service through their website on Thursday October 26, 2006. I received the equipment on Monday, October 30 and installed & configured during the afternoon using the Quick Setup instructions. Absolutely no problems at all, and was up and making calls in about 10 minutes. The call quality is excellent . . . much better than the previous carrier (Verizon) I had for the last 20 years.

    And to top off a GREAT experience . . . I received an email that Monday night my number was successfully transferred as of midnight. That's 4 days, two of which were on the weekend.

    That's just . . .. well . . . excellent.

    I hope the rest of my experiences with Vonage are as pleasant as the order process, install and number transfer was. I am VERY pleased with my Vonage service.

    The only downside I've seen so far is the lack of call blocking and anonymous call rejection, which I desperately needed during the November elections.

    05/10/07 - Well, Vonage finally release anonymous call rejection but the ability to block SPECIFIC phone numbers is still not available. Still . . . its' a step in the right direction.

    Followup comments:
    Forums » comments on review of Vonage


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