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Member review of Vonage


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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$24 per month avg ($9 to $37)

3 year trend

Review by clickwir See Profile
Posted: 1.8 years ago
member for 7.4 years, 271 visits, last login: 14 days ago


Dickson City,Lackawanna,PA
$25 per month (month by month)
about 5 days
"Much cheaper than POTS, unlimited calling to US, portability, flexable"
"Takes 2-4 seconds to connect, activation fee = no free month :("
"POTS who? bye bye"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    You probably already know all the positives, unlimited calling to US and some others with good rates to elsewhere. I really like that it's portable, any broadband connection is now my phone line, great for traveling. If you are used to the way a cell phone sometimes takes a few seconds to connect or start ringing when calling someone, this won't bother you on Vonage. To me it seems Vonage (or VoIP in general) is a cross between a land line and a cell phone. Takes a sec to connect, doesn't work so great if you both are talking at the same time. Can kind of cut off one of you if the other person talks over you or something. But if you talk like a normal person and stop and wait for a response, there is no noticeable difference. Similar, again, to a cell phone, but not as bad as one. Call quality is great, even better than my POTS was. It just sounds like a much more solid/stable connection. We set up ours with a 5.8ghz base unit with 4 handsets (uniden $100 from sams club!!!) so we don't have to worry about running the line to all the jacks, especially since we are in an apartment and simply don't have access to the basement where the POTS comes in. We like to go camping, no broadband there. But there is usually cell service, so I'll just set the Vonage to forward to my cell phone, thus... no lost calls. And you can set it to forward to another number and if that isn't picked up with X amount of time, then have it go to voice mail. Very nice. We prefer our answering machine to the Vonage voice mail right now, but when we are away the Vonage one will be much more versatile and accessible.

    We got the free dlink phone adapter, it's small and simple. My mother could have set it up. She would have called me to set it up to go to the whole house, but that's another story. One thing I didn't like and actually kept me from signing up sooner was there is a $30 activation fee. They don't make this very apparent until it's time to check out. If they were a little more upfront about it, ok. But it was kind of sneaky the way it was pushed in there at the end... AND it negates the free month you get anyway. So it's like you aren't actually getting a free month, plus $5 setup fee. I just wish they were a little more honest and forward with it. I would have signed up sooner.

    Overall I love it so far. It's great. Now if comcast would stop thinking the slow speeds are my problem and get THEIR stuff fixed in my area, we'd be all set.

    Followup comments:

    PolarBear
    The bear formerly known as aaron8301

    join:2005-01-03
    Riverside, WA
    ·CableOne

    Voicemail Options

    Ditch your answering machine. Here's why:

    I have my Vonage voicemail set to send an email attachment to my Gmail address, and my Gmail account to forward all voicemails to my T-mobile cellphone (mycellnumber@tmomail.net).

    Here's how it works:

    I get the voicemail notice AND the .WAV file of the actual voicemail in my email. I can check my email from any computer in the world, and listen to the message right on the computer.

    Also, my Gmail account forwards the voicemail notification AND the .WAV file to my cellphone as a multimedia message (aka picture message). My cellphone receives the notification AND the .WAV file (transcoded as a .AMR file). Then, I can literally listen to the voicemail on my cellphone, without even having to call an access number to check the voicemail.

    I get my Vonage voicemail ANYWHERE! YEAH BABY! GRR! I even have the outgoing message on my cellphone stating to call my Vonage number and leave a voicemail there, because getting my Vonage voicemail is much easier than checking the voicemail for my cellphone!

    Have questions? My email is in my BBR profile!
    --
    "I invented it, Bill made it famous." --David Bradley, the inventor of Ctrl+Alt+Del.
    Forums » comments on review of Vonage


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