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Member review of Grande Communications


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Reviews:
read 44 reviews (19 positive) (12 negative)
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Six Month Rating Unavailable
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$49 per month avg ($30 to $78)

Speed test results
Review by brybarnes See Profile
UPDATED: 153 days ago
member for 7.7 years, 712 visits, last login: 2 days ago


Little Elm,Denton,TX
$35 per month
about 5 days
"Reliable Speeds-Connectivity-Very few outages-Excellent field service techs"
"None (yet)"
"Quality Internet at decent speed/price"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    2 years now with Grande Cable; they continue to provide a reliable connection with few outages. I have had the same speed package and upload speeds can vary wildly anywhere from 200's to 400's. latency and jitter have become a concern with VoIP; the speeds only offer subpar or radio quality VoIP. Still cheaper and better the A** &T DSL!

    **********************

    Grande only offered DSL in my area until they extended their broadband cable network into my neighborhood. Install went well. When there was an area outage (only one so far), the field techs were at my house the very next day to ensure service was up and speeds were there!!

    Update: Field service tech came thru again! My neighbors built a pool and severed the line when installing a sprinkler. Service tech was out the next day to check signal at house (none), he ran a temp line. Total down time 3 days in a year!

    Update: Upload speeds could be higher, mine 400.

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