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Member review of AT&T Yahoo


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read 1098 reviews (723 positive) (154 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
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Services:
Value for money:


$49 per month avg ($24 to $228)

Speed test results 3 year trend

Review by jadebangle See Profile
UPDATED: 206 days ago
member for 2.5 years, 112 visits, last login: 72 days ago


Olathe,Johnson,KS
$45 per month
about 7 days
AT&T
"at&t shady business practice need to be taken seriously, their employee are run by monkey"
"billing are the worst of all, csr rude and won't make any correction"
"avoid dsl, its a ripoff. slow and costly upfront and after cancelling service"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)

    My Other Reviews·SureWest Internet
    ·Comcast
    Update:3/8/09 att billing are horrible and these csr are just pathetic, some of them are mean. they were rude and treated me like i was a little child. they have billed me excessively after cancelling service and won't make any correction. just the kind of company you want to just shove in the trashcan and hope they cease to exist.

    how can i be billed 90 dollars??? insane? since i cancelled before my billing date in mid of feb! so i am being bill in full for feb and march! i always hated att and their shady billing practice... its a pain to find a csr that would work with you, most of them are just arrogant they would bounce me around for like an hour i got fed up and just don't want to waste any of my time with these clown anymore.

    Update 2/21/09 I have since dropped att dsl because its slow and I don't need it anymore download real fast... upload real slow....and i hate that its a leechband a blood sucking connection. I will not come back anytime soon because I don't want to continue to fund these technology that are very behind the time and are like a floppy drive, obsolete.

    Their was no usage cap for the last 10 years and if they do implement in the next 6 month or less it will only prove my point that they are getting worse. They say they will enforce cap but its too late by then the world is going fiber and nobody is gonna wait any longer. if i stick with them and they charge me outrageous fee for going over the limit its bye bye. we the consumer have a choice who say we have to have service with a company that would restrict our usage that was unlimited to begin with.

    They are desperately trying to keep this ancient scrap copper based broadband from going under so the only that is going to keep it running is more money, more funding for these greedy company mean more profits and the same crap service that we will never see any improvement in the near future. Its like being on dialup at 28k or 56k indefinitely.

    I been with att for 6 months and i can say that its ok lite usage but nothing impressive about it... the download is decent but the upload is pitiful.

    Its not economical to have multiple broadband...two connection mean i need two computer to use it. three connection means i need 3 computer to use it. its a pain to bond multiple connection into one.

    It is best to have just one that is fastest and cheapest.

    If i wanted faster connection why not upgrade to 10/10 for 54.00 or 20/20 for 92.00 from surewest fiber optic which comes with digital tv and telephone service as well and cheaper too instead of paying more for less? We are comparing day and night

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