republican-creole
Search:  

 






how-to block ads



Member review of AT&T Yahoo


News tagged to this company
more information on the company
Official support
Ad-hoc AT&T Yahoo Forum

Reviews:
read 1050 reviews (703 positive) (146 negative)
If you wish to review this company, email reviews@dslreports.com
login for new review notification feature
Award!

about
Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$34 per month avg ($10 to $75)

Speed test results 3 year trend

Review by nquintanar See Profile
Posted: 105 days ago
member for 4.1 years, 19 visits, last login: 16 days ago


Barrington,Lake,IL
Business customer
$149 per month (12 month contract)
about 15 days
AT&T
"The AT&T main office is in my town and I can complain in person!"
"DSL goes down all of the time, especially when I'm running credit cards during lunch"
"If there was beter option I'd run with it."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    When I first bought my quick service restaurant I knew I wanted to upgrade my merchant services link from a phone line to broadband, so I could process orders faster. I looked into Comcast business and AT&T. At the time Comcast's Voip services were new. AT&T has a business office 4 blocks from my store and they assured me that the service would be lightning fast and reliable. Well, it's been anything but. I've had four modems replaced, three of them Speedtreams, and the fourth a 2wire. Everyday at lunch when I need it to be reliable, the connection goes out. I've called AT&T broadband services to no avail. I've harassed serviceman who come into my restaurant to take a look at it. Each service call has resulted in a different diagnosis, none of which has fixed my problem. Now that my year of service is up, I'm looking to switch to anything. Even two cans and a string.

    Followup comments:
    k1ll3rdr4g0n

    join:2005-03-19
    Homer Glen, IL
    ·AT&T DSL Service

    Contact the BBB

    Report them to the better business bureau (bbb.org) 99% of the time I got someone who spoke fluent english and had my problem resolved within that moment that they contacted me. It may not be a 24 hour fix in your situation, but most likely you will get a totally different tech who know exactly what hes doing.

    David
    Last man standing
    Premium,VIP
    join:2002-05-30
    Granite City, IL
    clubs:

    You could contact us too

    cause the same people that handle the BBB complaint sit across from me. Some of them also frequent the direct forum!
    Forums » comments on review of AT&T Yahoo


Friday, 05-Dec 10:29:20 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 9 years online! © 1999-2008 dslreports.com.