 Review by ctgreybeard 
UPDATED: 31 days ago
member for 8 years, 3381 visits, last login: a few hours ago
 Bethel,Fairfield,CT
 $60 per month
 Southern New England Telephone
 "very reliable and stable speeds"
 "upload speeds less than desired"
 "excellent value"
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(ratings match consensus)
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I wanted to update this review because of a recent outage we had. Not to complain but to praise the service I experienced during the outage. Every single person I dealt with was pleasant, knowledgeable, and respectful. Although the problem was difficult to solve and took several iterations of "fixes" I was never treated as an "idiot" and was always listened to carefully by the service techs. It turned out to be some configuration problem deep in the bowels of the system so it took a while but I was kept informed the whole time it was being worked. This is the first outage I have experienced in many, many months.
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AT&T Yahoo
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