Review by puck0114 
UPDATED: 1.7 years ago
member for 3.9 years, 795 visits, last login: 1 days ago
 Saint Louis,Saint Louis City,MO
 Contract price not specified.
 about 5 days
 Southwestern Bell
 "speed, reliability, cost"
 " bundled sbc yahoo software"
 "Good stuff, all in all..."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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Update 3/3/08: I'm no longer an SBC/AT&T employee but still have their DSL. I've upgraded to the 3 MB tier (would have gone 6 but it's not available) for 24.99 (plus the bogus fees they charge) and haven't had any issues to speak of. I also got rid of my crappy LinkSys wireless router and replaced it with a 2Wire DSL modem/wireless router combo. My wireless has been rock solid ever since.
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I've had SBC DSL for the past six years at three different addresses. I've never encountered a problem with the service or a major outage. I've had some billing charges related to my employee discount that I needed to call and clear up, but considering that I don't pay anything for the service, I don't have a lot to complain about. 
I hate the bundled software, but I just choose not to install it. I also don't have to bother with PPOE anymore (a minor complaint at best) since I have my DSL hooked up to a wireless router now.
I docked tech support because I had a lot of problems with tier 1 when I initially called to set my parents' DSL line up a few months ago. They were rude, unprofessional and lacking English skills.
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