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Member review of Etheric Networks


more information on the company
Ad-hoc Etheric Networks Forum
Wireless ISP users forum

Reviews:
read 68 reviews (44 positive) (10 negative)
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Six Month Rating Unavailable
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$180 per month avg ($180 to $180)

Speed test results
Review by jasmina See Profile
Posted: 31 days ago
member for 31 days, 0 visits, last login: 31 days ago


Watsonville,Santa Cruz,CA
$180 per month (6 month contract)
about 14 days
"Bad reliability, worse tech support, worst value for the money"
"Don't use Etheric if you have any other choice"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Unfortunately, this is the only choice available in our area, and we were among the founding members. Now we are moving, and poor Internet service is a big reason. We never get the bandwidth we paid for, and quite often there is no service at all. For example, last 12 days the service has been so slow that it has been unusable. Repeated calls to tech support got no answer or call back. We will be so happy to be rid of Etheric!

    Followup comments:
    view 1 comment

    same ol same

    @etheric.net

    Fully agree with you

    I too have been a long time customer and very rarely is the service what was promised. I call in damn near every day about the latency or the service being completely down. The saving grace for this company is Bob, who is the off hours tech.

    Watch the negative feedback when you post. The feedback tends to get buried or retorted with fancy words to attempt to hide the truth. Truth being, service 80% of the time has issues, poor customer service, and a tech department with their own limited abilities. If there was another option available, most current customers would consider the switch.
    permalink · 2009-10-24 01:51:00 · Print · Reply to this
    Forums » comments on review of Etheric Networks

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