Review by IamGimli  UPDATED: 1.7 years ago member for 5.7 years, 1112 visits, last login: 2 days ago
Canada
$37 per month
"No contract necessary, great and fast customer/technical support"
"Dependent on either Bell or Videotron infrastructure"
"Good alternative to Canadian telecom giants"
| Pre Sales information: Install Co-ordination: Connection reliability: Tech Support: Services: Value for money:
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I have been a Videotron Extreme customer for almost four years and their recent increase in price with no palatable increase in service speed or quality had me looking around for something new.
Considering Bell doesn't offer DSL in my area I didn't have too many alternatives for high speed internet service. Thankfully I've come across B2B2C who resells Videotron's regular high speed cable service for the same price Videotron offers but without the need for cable service and 12-month commitment, which is really 20$ cheaper than Videotron.
It has the same usage restrictions as Videotron regular high speed (20/10) but, just like Videotron, they guaranty that they will not charge more than 30$ for going over the quotas (it's been three months for me and I haven't been charged for the quota-busting yet).
So, in the worst case scenario, it's still 67,95$ for unlimited high speed service, with speeds only slightly slower than Videotron's extreme service (I haven't noticed while using it, only when running speed tests), which is still much cheaper than Videotron.
On top of that I never had to wait more than a couple of minutes to speak with either customer or technical support and they've always fixed my issues (minor, like confusion on my cable modem model and it's capacity before they enabled my service) on the spot without me having to call in 4-5 times. On top of that if there's ever a problem caused by Videotron (it's their network after all) all I have to do is call in to B2B2C and they'll be the ones stuck on hold with Videotron 
So far I'm benefiting from Videotron's reliable(!) service for cheaper and with better service. What more could I ask for?
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