 Review by JoeG4 
Posted: 133 days ago
member for 7.9 years, 1488 visits, last login: a few hours ago
 945941
 $45 per month
 about 10 days
 AT&T
 "the Dry DSL service was very reliable"
 "Hard to register for online payments, HORRIBLE CSRs, takes forever to get service"
 "If you can get a long term deal, it's worth it..."
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
When I first signed up for AT&T dry DSL, the service was $29 a month for a 3mbit line. That line might've been a little slow for 2007, but it was dead reliable (I believe it only went down once or twice over the time I had it), and the price was really unbeatable.
Then the prices changed! Mine seemed to hang at $34 for a while, even though talk of a $40 service plan was looming. Meanwhile, I found out AT&T U-Verse was selling 6mbit standalone service for $35 a month.. hrmm!
After a failed U-Verse install (too far from the vrad), I was without internet for 10 days, the soonest possible time AT&T could schedule an install for the DSL (again, ergh). When that was done, I had already had cable internet started up.. I called to inquire about the install (I much preferred the DSL and crappy service to a really expensive cable bill), and here's what happened:
Despite being a loyal customer for ages, and trying to get their new service - despite having no internet for 10 days with them, they were going to charge me $44 a month for 1.5mbit service.
$44!!!! WTF?! That's ridiculous!
I canceled that all the way back in may and they still can't make up their mind whether they owe me money or I owe them money!
Followup comments: | Forums » comments on review of AT&T DSL Service |
|
AT&T DSL Service
(47)
(43)
(56)
(17)
·
·
·