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Review of AT&T DSL Service (DSL)


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Six Month Rating

Reviews:
811 reviews (338 good) (234 bad)
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Review by BoulderHill1 See Profile
member for 8.8 years, 2400 visits, last login: a few hours ago
updated 1.8 years ago

  • Montgomery,Kendall,IL
  • $30 per month
  • AT&T
  • "Excellent connection"
  • "IMO no bad points"
  • "always works"
Pre Sales information:
Connection reliability:
Tech Support:
Value for money:
(ratings above consensus)

******UPDATE 7-10-11*********

I changed to the ELITE 6meg plan a few months ago.

I had it before but scaled back due to price at the time. I negotiated with the CSR and get the ELITE at $30 a month.

For the most part it still works great. There has been however some glitches. Typically each year in the spring I experience alot of random disconnects and issues maintaining constant speed. This happens when it is very wet with rain and windy as it often is in the spring around here. When the rain stops and it dries up then the service is solid again. But as soon as it starts raining the problem comes right back. It is now july as I write this and we haven't had any signifigant rain in some time and the service has been great.

I don't know what the problem is and have called service several times this year. The problem affects the phone line as well. When the rain comes there is alot of static on the line. Of course this is what affects the DSL signal. In my neighbor hood the lines are all underground so I presume the issue must be outside the neighborhood.

*******************************************

I have had the AT&T dsl for four plus years. In this time there were two evenings that the service did not work due to some regional work being done. Otherwise it has always been there. Started out with the basic pakage up to 1.5m for a year. Toward the end of the year I was contacted by AT&T stating that my term was almost done and that they could now offer me a faster speed for 2 dollars less per month and did I want to take advantage. Well of course. Toward the end of the second year again same kind of contact from AT&T. This time they could double my speed (up to 6m) for the same price I was currently paying. Of course I opted to take this offer and have been getting this same service since. Always pleased with the service from AT&T,SBC, IL bell, whatever is their name. You can always pick up the phone and know it will work, you can always go online and know you will access the net.

9/22/09 Still with ATT dsl. Simply put it works. Sometime ago they introduced a new pricing structure. 20$,25$,30$ or 35$ a month. no contract. I am on the 30$ a month plan which is 3meg down. Tests average 2.6 down. It's ok with me. My kids youtube lile mad and I NEVER have a problem with my connection.

8/19/10*****************************

Still with AT&T DSL. Price has gone up three bucks across the board. Still on the pro plan for 3megs down. It works and works well. I cann not recall having an outage or other failure in this past year. Kids still youtube like crazy and I have added a ROKU for streaming Netflix. All works excellent.

Comments:

Bonzoix

@sbcglobal.net

6.0 on elite... what a joke

I changed my service to Elite over a week and a half ago and it is still plodding along at 2.4 down and 38KB up. Not what I'm paying for at all. I am trying to call tech support, but the line is always busy.

I hate getting screwed.

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