 Review by GeorgeCr 
UPDATED: 232 days ago
member for 6.3 years, 2107 visits, last login: 15 days ago
 Sheffield,UK
 $22 per month (12 month contract)
 about 8 days
 "Available in download speeds up to 20mb"
 "Have to pay for tech support calls even with top 20mb package, Far too slow relative to advertised speeds"
 "Reliable connection, just hope you don't need tech support"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
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I've been running with Telewest Blueyonder since they launched (now Virgin Media).
Best experience was getting the installation up and running. Pre-sales staff were
very helpful, and the engineers got the service up and running in a matter of minutes without any fuss. (Cable modem connected to an existing ethernet card,
but now you can also pay for an ethernet card to be installed if you don't want to
do it yourself)
IP address is dynamic.
Upgrading from a slower speed package only took a quick phone call and re-start of the cable modem.
Actual bandwidth available is typically 2mb. Far short of the 20mb claimed.
Update - September 2008:
Downgraded to the 10mb package which would have saved around $7 per month, but they offered a TV, phone and broadband deal for 12 months where the overall cost is around $45 cheaper. This means the 10mb service is effectively around $22 per month as the TV and phone services remain unchanged. List price for 10mb service is around $43 per month.
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BlueYonder Internet Services
