Review by Bahnzo  Posted: 205 days ago member for 7.3 years, 54 visits, last login: 44 days ago
Loveland,Larimer,CO
$50 per month
"None that I can think of"
"Unreliable, slow speeds, OVERSOLD NETWORK, poor tech support"
"If you have another option, don't choose Skybeam"
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I've had skybeam since it was LP Broadband. For months now, my node has become oversold, and practically unusable, especially in the evening hours. Extremely slow speeds, high packet loss, and outright service loss is now to be expected.
And tech support from the company isn't much better. For months I called and emailed only to be told "Your connection looks fine". When I sent proof (speedtest.net and WinXP "pathping" screenshots) showing the slow speeds and dropped packets, I was ignored. It was only this week that someone in their "Tier 3" support took notice and conceeded that a "network upgrade" was needed to solve the problems. Taking the months of previous "support" into account, I have to assume that upgrade will not be soon in coming.
If I had any other option besides Skybeam for broadband service, I would've switched providers long ago. Skybeam seems to be a model for how NOT to run an ISP.
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