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Member review of New York Connect


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Ad-hoc New York Connect Forum
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Reviews:
read 17 reviews (15 positive) (1 negative)
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Review by BbrewerG See Profile
UPDATED: 1.5 years ago
member for 5.3 years, 1124 visits, last login: 290 days ago


New York,New York,NY
$45 per month
about 12 days
"No cable TV requirements, fast download speeds, option to call NYCT support instead of incompetent Time Warner Techs"
"Weak upload"
"If DSL or FIOS were available I would drop this in a heartbeat."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

    Since DSL wasn't available I started looking into my options with Time Warner. Earthlink gets horrid reviews so I wasn't going to even consider going with them. RoadRunner is a ridiculous $20 /extra per month if you're not a Time Warner cable (TV) subscriber, so NYCT was a no brainer. I called their office and discussed their options and how the service aligned with TimeWarner. Although my ISP is NYCT, the installation/equipment is still done by Time Warner techs who are unreliable and never on time. The installer was 2 hours past the window I was given for the installation. After the installation everything has been rock solid. I don't really use it, but NYCT provides a free IMAP email account.

    update: i received a slight speed upgrade which was a good thing. NYCT customers seem to receive the same speed provisioning/upgrades as RoadRunner customers. I usually get around 6000/500kbps.

    update (4/7/2008): my node has become extremely saturated and the upload speeds at times are so low that a speed test can't even complete. TWC has sent numerous techs to my apartment and they all claim that there is no problem in my residence and that the node is overloaded and was due for an upgrade months ago. I continued to complain but the upload speeds are still horrible. I placed an order for dry loop DSL last week, so hopefully that works out and I can finally cut my ties with TWC.

    Followup comments:
    NYC Girl
    Premium
    join:2007-02-04
    Bronx, NY

    1 edit

    Speed

    What is your speed like, thanks.
    BbrewerG
    Premium
    join:2004-06-16
    New York, NY
    ·New York Connect

    Re: Speed

    ~6000kbps down
    480-500kbps up

    do you have nyct or are you considering it? honestly, its the same thing as roadrunner... just without the cheezy crap they offer like free crappy antivirus software or a 30 day trial to realplayer.
    --

    I hide all anonymous posts, so if you want me to see your post(s)... get an account.
    NYC Girl
    Premium
    join:2007-02-04
    Bronx, NY

    Re: Speed

    No, just curious, I know it is the same thing as road runner, LOLOL, that's why I don't bother w/it. Advertised speeds for RR are 7/512. I get up to 6925/493 the highest. Speeds are higher in the boroughs for standard service.
    BbrewerG
    Premium
    join:2004-06-16
    New York, NY
    ·New York Connect

    Re: Speed

    lol. fair enough. i'm not thrilled about NYCT or RoadRunner... i just wish i could get DSL (b/c my walkup will probably never see FIOS... lol).
    --

    I hide all anonymous posts, so if you want me to see your post(s)... get an account.
    NYC Girl
    Premium
    join:2007-02-04
    Bronx, NY

    Re: Speed

    I am in a walk up as well, so I won't either. Why can't you get DSL?
    BbrewerG
    Premium
    join:2004-06-16
    New York, NY

    Re: Speed

    not sure why... i've tried calling, qualifying address, etc.... all say it's not available.
    NYC Girl
    Premium
    join:2007-02-04
    Bronx, NY

    Re: Speed

    very strange indeed.

    kamm

    join:2001-02-14
    Brooklyn, NY
    ·T-Mobile US

    said by BbrewerG See Profile :

    lol. fair enough. i'm not thrilled about NYCT or RoadRunner... i just wish i could get DSL (b/c my walkup will probably never see FIOS... lol).
    I've used top-quality DSL (namely Speakeasy) for many years, I consider NYCT a much faster option with no problems either.
    --

    kamm

    join:2001-02-14
    Brooklyn, NY
    ·T-Mobile US

    said by NYC Girl See Profile :

    No, just curious, I know it is the same thing as road runner, LOLOL, that's why I don't bother w/it. Advertised speeds for RR are 7/512. I get up to 6925/493 the highest. Speeds are higher in the boroughs for standard service.
    Strange. I have 10M/512k and I can max out any time (tested with my NSP) and this is the standard tier, for $45/mo, in Brooklyn.
    Friend of mine has 12M/768k premium-tier RR in LI and generally speaking has no problems (sans opccasionally changing IP).
    --
    NYC Girl
    Premium
    join:2007-02-04
    Bronx, NY
    ·Optimum Online
    ·Optimum Voice


    1 edit

    Re: Speed

    I guess they like you guys better over there in Brooklyn... 10/768 for premium in NYC.

    kamm

    join:2001-02-14
    Brooklyn, NY
    ·T-Mobile US

    said by BbrewerG See Profile :

    ~6000kbps down
    480-500kbps up

    do you have nyct or are you considering it? honestly, its the same thing as roadrunner... just without the cheezy crap they offer like free crappy antivirus software or a 30 day trial to realplayer.
    You forgot the most important part: unlike RR NYCT actually ties your IP to your MAC# so it is essentially a fixed IP service.
    Besides they maintain their own name servers (work fine here).
    Also you don't have to deal with RR CSRs - it's a better thing overall.
    --
    BbrewerG
    Premium
    join:2004-06-16
    New York, NY

    Re: Speed

    without a doubt.... NYCT support is great. top notch indeed.

    rpet

    @mindspring.com

    is it faster??

    I have Earthlink/TWC cable in Brooklyn.. upload speeds are horrible: don't think i've topped 60 Kbps. Unacceptable for working with video.

    So is or isn't NY Connect faster?? I'm confused by comments above.

    Thanks!
    BbrewerG
    Premium
    join:2004-06-16
    New York, NY
    ·New York Connect


    1 edit

    Re: is it faster??

    is it faster than what? ..... Earthlink/RoadRunner? or are you asking if VerizonDSL is faster than NYConnnect?

    VerizonDSL is pretty solid so far. I love the faster upload speeds.

    NYConnect isn't available in Brooklyn (Manhattan only), but it's basically the same as Earthlink and/or RoadRunner speed wise, so if you have crappy service with RR, you're still going to have crappy service if you switched to Earthlink
    Forums » comments on review of New York Connect


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