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Member review of Astound Broadband


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Reviews:
read 25 reviews (19 positive) (1 negative)
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$89 per month avg ($89 to $89)

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Review by tvtek See Profile
UPDATED: 11 days ago
member for 5.7 years, 338 visits, last login: 1 days ago


Concord,Contra Costa,CA
$89 per month (12 month contract)
about 5 days
"Installation was done the day they rescheduled it to."
"The installation was rescheduled!"
"Not as consistant as Comcast !"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

    My Other Reviews·AT&T DSL Service
    ·magicjack.com
    First of all they sent me an email informing me that the scheduled date that was originally set up was not available. The day of the installation the installer was 1.5 hours late (however Astound did call to inform me). I had Astound over a year ago with HD then switched to Comcast. The internet consistancy with Comcast was better than Astound, but the HD picture quality with Astound is superior with less noticable artifacts of compression.

    Update 11/16/09: Cable TV hasn't really had any issues with an exception of a few lock ups on the cable box. At that point I just unplugged the box for 5 minutes to reset it and all was good again. I have had more than 5 times I have lost internet connection and it has taken more that 10 minutes each time to obtain sync again. At this point I will go back to Comcast. When I had Comcast I never lost sync once during the year that I did subscribe. : )

    Followup comments:
    Forums » comments on review of Astound Broadband

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