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Member review of Insight Communications


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Reviews:
read 328 reviews (199 positive) (60 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
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Value for money:


$41 per month avg ($30 to $45)

Speed test results 3 year trend

Review by dmcdon See Profile
Posted: 116 days ago
member for 5.9 years, 24 visits, last login: 13 days ago


New Albany,Floyd,IN
$50 per month
"The service works, but there are outages, and does not meet advertized speeds"
"Days like Sundays the service is very slow, calling them is hit or miss. Thier phone system may drop your call."
"Insight works ok"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    The worst issue I have with them is getting through to a person. Their IVR system dropped me 3 times today as I was callling to add VOIP to my service.

    I don't have time to play games with a company to place an order, so I am going with Vonage. They talked with me on the first call.

    The speed is an issue, it is irregular.

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    Forums » comments on review of Insight Communications







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