 Review by Mic 
UPDATED: 269 days ago
member for 5.6 years, 2231 visits, last login: a few hours ago
 Urbana,Champaign,IL
 $30 per month
 about 1 days
 "It's fast... sometimes."
 "My latency is horrible pretty much randomly now, sometimes it's from noon till midnight."
 "Worst experience, probably even worse than AOL DSL that I tried out so long ago, at least that was stable 200 ping everywhere."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)
|
UPDATE: Don't bother with these guys, I'm already considering calling my lawyer to try and figure something out to make them buyback the modem I bought from Insight. They won't do anything to fix my latency issues, horrible company, maybe they just don't like Urbana/Champaign and other cities are great, but trust me, I don't like bashing companies but this is probably one of the worst companies I have ever dealt with.
There really isn't another option in this area except maybe for AT&T.
The speed package says 10mb/1mb which I get during offpeak hours, and then pretty much dialup speeds or a little faster when it's night time or midnight, around then, my internet just turns to crap, and it's taking them forever to fix it.
I went to the Insight office because we just moved in as students here in Urbana, and that's what everyone told me to do. We picked up everything and ordered everything at the office. You install everything yourself, so if you don't know what you're doing, you're pretty much screwed, or have to talk to people on the phone I suppose.
I got a Motorola SB5120 modem, and a Motorola cable box.
Just the fact that I had to wait about a day for everything to get hooked up, and a few hours of waiting for the internet to actually work. Everything else has been pretty quick. The price is ok, no HD channels though of course.
Followup comments: | Forums » comments on review of Insight Communications |
|
Insight Communications
(23)
(35)
(14)
