Review by plote 
Posted: 1.5 years ago
member for 1.5 years, 0 visits, last login: 1.5 years ago
 Mchenry,Mchenry,IL
 $50 per month
 about 5 days
 "Excellent customer service,"
 "Not reliable"
 "Look around for a more reliable provider"
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I have been a three year customer at DLS internet services based in Lake In The Hills Illinois.
I use the McHenry Illinois tower(when it works) for my basic Internet needs(PPPoE), I am not really interested in a super fast internet connection, but something faster than dial up. I use my internet for light business and the rest for surfing. Anyways the long and the short of it would be, random tower problems, and firmware issues. Most recently a five day "firmware issue" that shut down my internet use for the full five days, DLS made no effort to get me to a dial up line or any other sources, DLS tech state's cold weather as the problem???.
If DEPENDABILITY is important you may want to look elsewhere,
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DLS Internet Services
