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Member review of Mediacom


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Reviews:
read 442 reviews (180 positive) (145 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$89 per month avg ($20 to $450)

Speed test results 3 year trend
Review by staffantj See Profile
Posted: 72 days ago
member for 2.8 years, 20 visits, last login: 72 days ago


Des Moines,Polk,IA
$20 per month (12 month contract)
about 6 days
"Download speed"
"Installation nightmare"
"If you can take the hassle, worth the money"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Went for their $19.95 for 12 months offer as a backup to my existing DSL service (I need fixed ip for my primary data line).

    Initial install was by an independent contractor as his last stop on a Friday before a holiday weekend - nothing worked.

    Next appt was Wed pm the next week - Mediacom Tech - swapped out modem and re-did the splitter for the install - still really slow however.

    Called Tech Support down in FL (I'm in IA). Found out my account was provisioned for 56K, not 12M... they had to escalate to 2nd level Software support to fix.

    Now all is good, and the speeds are up where they were advertised. As long as it works, Mediacom is a good deal at their special offer rates. But beware that aggro is likely.

    Followup comments:
    Forums » comments on review of Mediacom

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