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Member review of Cox HSI


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Reviews:
read 1351 reviews (785 positive) (260 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
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Value for money:


$66 per month avg ($29 to $195)

Speed test results 3 year trend
Review by rainabba See Profile
UPDATED: 82 days ago
member for 146 days, 34 visits, last login: 22 days ago


Chandler,Maricopa,AZ
$90 per month
about 4 days
"It's been very reliable for me at many locations in the Phoenix Metro area."
"Not the cheapest service, but I work from home so I'd say I get value still. The new Premier Plus tier isn't impressing me."
"If it's this, DSL, Dial-up, or Satellite (eww), the choice is a no-brainer. Looking forward to Cox 4G wireless!"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My single biggest complaint is a lack of notices to customer for "scheduled outages". I always find out about these outages at 3AM, while I'm working, as they happen. Cox REALLY needs to do a better job informing customers.

    Not so sure about the requirement for a D3 modem with the new Premier Plus tier either. At this point the tier is frequently slower or the same an Premier and I've heard nothing to indicate the need for Docsis 3.

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