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Member review of Cox HSI


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Reviews:
read 1221 reviews (726 positive) (228 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$67 per month avg ($19 to $300)

Speed test results 3 year trend
Review by jchambers28 See Profile
UPDATED: 2 days ago
member for 1.2 years, 487 visits, last login: a few hours ago


Alma,Crawford,AR
$44 per month
about 7 days
"speed went up service getting somewhat better!"
"shit for brains customer service and support,wish"
"it's good if you can't get anything els> I wish I had more options here"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    My Other Reviews·magicjack.com
    ·Vonage
    ·Cox VOIP
    ·Sprint Mobile Broa..
    ordered service from cox for internet thought everything was going to be fine they said sir you will receive it in 2 to 3 days 2to 3 days came and went no modem they said give it a couple of more days couple of more days came and went still no modem called again they said they will schedule a tech to bring one out for free i am like cool so he brought me one out hooked it up and every thing has gotten better since except 1 or 2 outages other than that everything is fine.

    update oct 12, 07

    service is really good no real big problems i hooked a wireless router up to it along with Vonage does not slow the connection down at all i am pretty happy with the service whats even better is no phone company and no high bills overall I am happy with the service. I have the preferred package which is 7 MB down 512 up with the power boost service i get close to 20 Mbps down

    update march 28 08

    there has been a few problems here a couple of weeks ago the modem kept dropping the connection. I called a tech out said the the upstream signal was to high. he referred it to a main line tech the main line tech was out out in three hours after he left. so the guys came took a signal reading the signals were fine at the tap.then he opened the box on the side of the apartment building he found a few loose connections that the first tech missed he said that's what the problem was he also checked the main line amp and it was fine there. After they tightened to loose fittings I have had no problems since.



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