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Member review of Cox HSI


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Reviews:
read 1348 reviews (784 positive) (260 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$62 per month avg ($26 to $210)

Speed test results 3 year trend
Review by rhdcheme See Profile
UPDATED: 114 days ago
member for 2.9 years, 1342 visits, last login: a few hours ago


Lorton,Fairfax,VA
$15 per month (12 month contract)
about 7 days
"Very steady and reliable lately"
"Don't like voice-recognition prompted telephone support"
"very good or excellent"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I have a PREFERRED service (10 Mbps/768kbps w/ Powerboost) bundle deal (telephone, internet, and digital cable with DVR service) for 12 months. I was told that the monthly cost for Internet will be shown as $15/mo.

    I actually downgraded to PREFERRED from PREMIER and there is really no change in DL/UL speeds. I pretty much get anywhere between 15-27 Mbps down and about 3-3.7 Mbps up.

    Very happy with the service.

    [URL=http://www.speedtest.net][IMG]»www.speedtest.net/result/5193289···G][/URL]

    Followup comments:
    view 1 comment
    robertfl
    Premium
    join:2005-10-10
    Mary Esther, FL
    ·Cox VOIP

    You can get help

    Check out the Cox Forum. You can get help if you are having problems with your service:

    »Cox HSI

    Start a thread there. Usually you can get someone there to help you.

    We have level 2 tech support there who can also help you (in the "cox help in this forum" section.

    Rob
    permalink · 2007-05-09 18:10:48 · Reply to this
    Forums » comments on review of Cox HSI

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