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Member review of Cox HSI


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
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Value for money:


$62 per month avg ($29 to $160)

Speed test results 3 year trend

Review by Sebehk See Profile
UPDATED: 1.9 years ago
member for 6.7 years, 3410 visits, last login: a few hours ago


Bonita,San Diego,CA
$30 per month
about 3 days
"Fast setup, friendly customer support, FAST Internet!"
"None so far."
"Cox HSI is awesome!"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    My Other Reviews·Americable Japan
    I got tired of paying over $50 for Earthlink DSL. So, I switched over to Cox HSI for the great lower price of $39.99, and 'Net speeds of twice as fast than Earthlink DSL. It took 3 days for install because I was waiting for Cox to call me up after signing up for HSI at BestBuy and buying a Linksys Cable Modem for $99 (free after rebates). But, I called Cox, and the friendly customer service had me surfing within 5 minutes! And that's it! I now recommend Cox HSI for your broadband.

    It has been awhile since I've done an update for Cox HSI (San Diego), mainly because I've been in Japan for the last 8 months (I'm in the Navy). During the summer, I have read that Cox upgraded their speeds to 4 Mbps. After doing a speed test, I was amazed to see that almost a year ago, my Cox HSI was twice a slow as it is NOW. My love for Cox HSI gets better and better. I still highly recommend Cox HSI for broadband.

    So far so good for Cox HSI. Their 4 Mbps up, and 512 kbps is outstanding.

    Cox HSI has been very flaky...occasionally I would have to reset the modem, but most of the time I had to directly connect the modem to the cable coming out of the wall. That always "slapped" the modem to sync with Cox. But, it has been about a month since I had to do that. So far so good.

    So far so good, as of October 29, 2005. I love how they just bump up the up/down speeds last year. Only a matter of time when they get it up to 5 megabits.

    So far so good, as of May 18, 2006. No big issues with them. But, their Usenet/newsgroup access could be improved. Only a max of 50 KB/sec @ 4 connections is allowed. And sometimes binaries are incomplete or missing (sometimes the PAR files will be of no use).

    My family and I moved to Japan as of TWO months ago. So, we don't have Cox. We have Americable Japan (Yokosuka). I cannot change my ISP here on BBR, so I'll just say that Americable Japan is fairly good, but not as good as Cox. We are getting 6 Mbits through Americable, but not always the (near) full speeds we should be seeing, sporadic speeds at different times. When my wife and I are on it simultaneously, we will see a speed-drop, especially when my wife is using torrents the speeds will drop way below the 1 Mbit.

    Still in Japan. Americable Japan still sporadic, but most of the time it is steady at 4 Mbits.

    Followup comments:

    SDKiwi
    VIP
    join:2002-05-27
    El Cajon, CA

    Sebehk review

    Thank you. I think you will be even more pleased with some things occuring in the next 60 days.
    Forums » comments on review of Cox HSI


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