 Review by Zzyzx 
UPDATED: 1.9 years ago
member for 6.9 years, 786 visits, last login: 105 days ago
 Phoenix,Maricopa,AZ
 $55 per month (month by month)
 about 3 days
 "Fast speed, good ping times, reliable servers"
 "Monthly caps, called unlimited"
 "If monthly bandwidth caps bother you, stick with DSL."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
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I've only had Cox HSI for around 4 months. I've had no problems, but setup was extremely fast and easy. I ordered Cox HSI Residential Service at ~3000/300 for $35/month. It has a dynamic IP, although it hasn't changed... ever. All I had to do is wait for the Cox tech to come and change the line filter. I bought my cable modem because renting prices are absolutely ludicrous! Overall, I've had a great ride.
Update:
I've been on a little longer since then. The prices have gone up to $45/month. It's still not that bad. I've been seeing speeds of around 2700/250, which isn't that bad in my opinion. I've noticed no outages and the ping times seem OK (~80ms usually). My IP is still the same since I ordered broadband. I don't really see a point in spending more for static IP. Even if you power down your modem, your IP stays available to you for a little while longer.
Update 2:
Here's a traceroute for those who are fascinated. 
Tracing route to dslr.net [209.123.109.175]
over a maximum of 30 hops:
01 09 ms 11 ms 65 ms 10.176.0.1
02 10 ms 08 ms 10 ms 68.2.10.1
03 11 ms 12 ms 11 ms ip68-2-0-110.ph.ph.cox.net [68.2.0.110]
04 16 ms 09 ms 10 ms ip68-2-0-58.ph.ph.cox.net [68.2.0.58]
05 10 ms 13 ms 12 ms ip68-2-0-66.ph.ph.cox.net [68.2.0.66]
06 10 ms 14 ms 13 ms chnddsrc02-gew0602.rd.ph.cox.net [68.2.14.33]
07 25 ms 11 ms 10 ms chndbbrc02-pos0101.rd.ph.cox.net [68.1.0.168]
08 21 ms 11 ms 10 ms chndbbrc01-pos0100.rd.ph.cox.net [68.1.0.162]
09 20 ms 20 ms 19 ms lvxxbbrc01-pos0103.rd.lv.cox.net [68.1.0.88]
10 27 ms 37 ms 27 ms 68.1.0.87
11 32 ms 31 ms 31 ms langbbrc01-pos0100.r2.la.cox.net [68.1.0.191]
12 39 ms 32 ms 34 ms 68.105.30.130
13 31 ms 61 ms 39 ms lsanca3lce1-gige2-0.wcg.net [64.200.141.29]
14 96 ms 85 ms 84 ms hrndva1wcx2-oc48.wcg.net [64.200.240.30]
15 83 ms 97 ms 82 ms nycmny2wcx2-pos0-0.wcg.net [64.200.210.98]
16 82 ms 86 ms 82 ms nycmny2wcx3-pos9-0.wcg.net [64.200.87.226]
17 84 ms 94 ms 83 ms nycmnyhlce1-oc48.wcg.net [64.200.87.110]
18 89 ms 82 ms 88 ms nycmny2lce1-netaccess-atm.wcg.net [64.200.86.150]
19 83 ms 89 ms 84 ms 1187.at-0-1-0.gbr1.oct.nac.net [209.123.11.150]
20 88 ms 85 ms 87 ms 0095.gi-1-1.msfc1.oct.nac.net [64.21.102.2]
21 83 ms 87 ms 83 ms www.dslreports.com [209.123.109.175]
Update 3:
Here's a line quality test: »/speedre···/1031426
Here's some more pings:
C:\Documents and Settings\Zzyzx>ping dslreports.com -n 25
Pinging dslreports.com [209.123.109.175] with 32 bytes of data:
Reply from 209.123.109.175: bytes=32 time=82ms TTL=41
Reply from 209.123.109.175: bytes=32 time=82ms TTL=41
Reply from 209.123.109.175: bytes=32 time=85ms TTL=41
Reply from 209.123.109.175: bytes=32 time=83ms TTL=41
Reply from 209.123.109.175: bytes=32 time=83ms TTL=41
Reply from 209.123.109.175: bytes=32 time=97ms TTL=41
Reply from 209.123.109.175: bytes=32 time=96ms TTL=41
Reply from 209.123.109.175: bytes=32 time=83ms TTL=41
Reply from 209.123.109.175: bytes=32 time=83ms TTL=41
Reply from 209.123.109.175: bytes=32 time=82ms TTL=41
Reply from 209.123.109.175: bytes=32 time=82ms TTL=41
Reply from 209.123.109.175: bytes=32 time=84ms TTL=41
Reply from 209.123.109.175: bytes=32 time=82ms TTL=41
Reply from 209.123.109.175: bytes=32 time=82ms TTL=41
Reply from 209.123.109.175: bytes=32 time=82ms TTL=41
Reply from 209.123.109.175: bytes=32 time=82ms TTL=41
Reply from 209.123.109.175: bytes=32 time=84ms TTL=41
Reply from 209.123.109.175: bytes=32 time=83ms TTL=41
Reply from 209.123.109.175: bytes=32 time=82ms TTL=41
Reply from 209.123.109.175: bytes=32 time=83ms TTL=41
Reply from 209.123.109.175: bytes=32 time=82ms TTL=41
Reply from 209.123.109.175: bytes=32 time=83ms TTL=41
Reply from 209.123.109.175: bytes=32 time=82ms TTL=41
Reply from 209.123.109.175: bytes=32 time=86ms TTL=41
Reply from 209.123.109.175: bytes=32 time=83ms TTL=41
Ping statistics for 209.123.109.175:
Packets: Sent = 25, Received = 25, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 82ms, Maximum = 97ms, Average = 84ms
Update 4:
»/quality/nil/1045425
Update 5:
Though I've been having sporadic connectivity issues, technical support has been very helpful. I'm sure the issue will be resolved as quickly as possible.
Update 6:
New speed; same great price. The speed is now 4000/512. Thanks Cox.
Update 7:
Service is stable and as good as ever. No complaints about speeds, ping times, or connectivity issues.
C:\Documents and Settings\Zzyzx>ping -n 10 google.com
Pinging google.com [216.239.57.99] with 32 bytes of data:
Reply from 216.239.57.99: bytes=32 time=38ms TTL=239
Reply from 216.239.57.99: bytes=32 time=35ms TTL=239
Reply from 216.239.57.99: bytes=32 time=38ms TTL=239
Reply from 216.239.57.99: bytes=32 time=36ms TTL=239
Reply from 216.239.57.99: bytes=32 time=39ms TTL=239
Reply from 216.239.57.99: bytes=32 time=35ms TTL=239
Reply from 216.239.57.99: bytes=32 time=38ms TTL=239
Reply from 216.239.57.99: bytes=32 time=36ms TTL=239
Reply from 216.239.57.99: bytes=32 time=39ms TTL=239
Reply from 216.239.57.99: bytes=32 time=66ms TTL=239
Ping statistics for 216.239.57.99:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 35ms, Maximum = 66ms, Average = 40ms
C:\Documents and Settings\Zzyzx>tracert google.com
Tracing route to google.com [216.239.57.99]
over a maximum of 30 hops:
1
:::.. Download Stats ..:::
Connection is:: 4668 Kbps about 4.7 Mbps (tested with 2992 kB)
Download Speed is:: 570 kB/s
Tested From:: »testmy.net/ (server1)
Test Time:: Sun May 29 18:55:23 MST 2005
Bottom Line:: 83X faster than 56K 1MB download in 1.8 sec
Diagnosis: Awesome! 20% + : 46.42 % faster than the average for host (cox.net)
Validation Link:: »testmy.net/stats/id-5VRMH4KWN
:::.. Upload Stats ..:::
Connection is:: 469 Kbps about 0.5 Mbps (tested with 579 kB)
Upload Speed is:: 57 kB/s
Tested From:: »testmy.net/ (server1)
Test Time:: Sun May 29 2005 18:57:01 GMT-0700 (US Mountain Standard Time)
Bottom Line:: 8X faster than 56K 1MB upload in 17.96 sec
Diagnosis: Awesome! 20% + : 23.42 % faster than the average for host (cox.net)
Validation Link:: »testmy.net/stats/id-EPJ261W5R
Update 8:
Been running 12/1 for quite a while now, and it's been working wonderfully. Powerboost is nice, too.
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