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Member review of Comcast Formerly ATT Broadband


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Reviews:
read 1006 reviews (531 positive) (240 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$53 per month avg ($45 to $63)

3 year trend
Review by b10010011 See Profile
UPDATED: 178 days ago
member for 5.2 years, 2189 visits, last login: a few hours ago


Bellingham,Whatcom,WA
$52 per month (month by month)
about 14 days
"Its OK when it's up"
"high latency, frequent service outages, poor customer support,"
"If its your only choice for broadband then you are stuck with it."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    Still sucks, but I have no other choice so what am I gonna' do?

    Recent "upgrades" are a farce. Power boost is pure B.S. a few seconds of faster speeds is all it takes to fool all the online speed test sites (like Broadband Reports) and make it look like you have a 12 megabit connection.

    Local cable lines must be held up with kite string as anytime the wind blows the cable goes out and it takes them three days to put it back up.

    If I had even ONE other choice for broadband I would leave Comcast in a instant.

    Phone support sucks.

    Two week wait for service call


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