Review by norman4 
UPDATED: 72 days ago
member for 3.9 years, 50 visits, last login: 72 days ago
 Grosse Pointe,Wayne,MI
 $399 per month (12 month contract)
 about 65 days
 AT&T
 "Good, reliable, solid T1 connection, low latency"
 "If you're looking for warm and fuzzy, look elsewhere; install sloooww"
 "they do their job so I can do mine"
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I'm a telecommuting attorney; office in Chicago, I live & mostly work in Michigan. After suffering for years under comcast as a provider - extraordinary latency issues, lost connections, you name it, and always at the worst possible time (mid- afternoon to early evenings particularly bad- my heaviest work hours)... Eventually it went bad at the right time for my firm to believe I need real connectivity. Imaging trying to have a conference call ... but your VIOP is suffering under bad latency and packet loss- and finally losing it halfway through- it was time to get real connectivity when the managing partner got cut off mid-sentence 
So I looked around for a T1 provider, got a local MI company- LB DSL (covad reseller), and it's been mostly good.
It took a long time till install, over 2 months, and they said that this did not qualify for refunded time (they promise 45) because it was the telco's fault, not theirs- equipment needed replacement, apparently.
I had a period of lost packets and connectivity, and little sympathy from LB. They wouldn't accept DSLR smokepings as proof of service issues and they did not/would not actively monitor the line. I had to call if/when it sporadically died- if THEY could ping me at that very instant, it must all be OK, so call-us-when-it-dies. It wasn't OK. This went on for like a month. Like I said, not warm and fuzzy. Mostly worked, occasionally lost connectivity, and had to use a backup connection (home comcast acct). But- when it finally died for real, the trucks rolled right out- a very welcome change from comcast. I was back up in less than 8 hours after the telco replaced some lines and/or switches. Smooth ever since as long as we pay. A commercial connection for a commercial price.
Going to look into UVerse as an alternative... but till then, I get the speed I pay for (1.5 up AND down) and 50-100 ms latencies- plenty good for what I do.
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Lightning Bolt DSL
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