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Member review of RCN CABLE


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read 297 reviews (153 positive) (67 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$75 per month avg ($40 to $176)

Speed test results 3 year trend
Review by bemis See Profile
Posted: 1.3 years ago
member for 1.3 years, 88 visits, last login: a few hours ago


Auburndale,Middlesex,MA
$45 per month
about 1 days
"Fast Install, Advertised Speed, No Lost Connections"
"Not Available Everywhere"
"If you CAN get it, DO get it"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    My Other Reviews·Sprint Mobile Broa..
    ·Verizon FIOS
    ·Comcast
    I'll preface this review of RCN by saying that I had Comcast's high tier service, 12Mb-dn and 2Mb-up, it was about $55 with cable TV service, it was reliable enough once installed but I had plenty of issues getting it installed (no show's and 2 week lead time), then issues w/ their billing methods after... I canceled for RCN...

    RCN was able to offer an install date that I chose, they even had one for the NEXT day

    The service is advertised as 10Mb/s down and 1Mb/s up and I consistently receive this speed, very rarely is it lower and in those cases I suspect it's the server providing the data.

    I have never had the connection go down (approx. 10 months of service so far).

    I'm extremely pleased w/ their service, and their offerings (many different tiers to fit your needs) and their low price ($45 COMPLETE, no bundled services required!)

    The only bad part... they are not available at the location I will be moving to soon

    Followup comments:
    view ALL 2 comments
    internetphon

    join:2008-07-29
    Arlington, MA

    RCN Broadband

    I agree completely
    permalink · 2008-07-29 13:48:37 · Reply to this

    dlconkey

    join:2003-01-19
    Chicago, IL
    clubs:

    Chicago

    Same here guys! $45 including CM rental. Data only. CTV is bulk, basic extended supplied to the entire building (55 floors, 728 units!).

    However, I had been paying the same for MACH 7, which was an interim tier and is no longer sold but I was grandfathered in.

    I let my account go dormant, and they said they could not offer M7 as the "code for it was no longer in the system" even though I knew that tech support can provision you for anything they want.

    After finagling, they gave me a small credit, lowered the price $3/mo, and bumped me to M10- 10000/800 service. But, they claim it's only a promotional rate but good for a year! I figure go for it as in a year, things will be different and likely cheaper.

    So for now, all is good.
    --
    Dave, Chicago - Edgewater/Uptown, @ the lakefront
    permalink · 2008-07-30 10:46:30 · Print · Reply to this
    Forums » comments on review of RCN CABLE

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