Review by FrankBlack  UPDATED: 45 days ago member for 3.8 years, 47 visits, last login: 38 days ago
Waltham,Middlesex,MA
$52 per month (12 month contract)
about 6 days
"Service is very reliable. I get the speeds I pay for. Only one slow down in thirteen months."
"None that I can think of."
"If this company services your geographic area, consider becoming a customer."
| Pre Sales information: Install Co-ordination: Connection Reliability: Services: Value for money: (ratings match consensus)
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I've had RCN internet service for a little more than a year now. It suits my needs just fine indeed. I decided to go with cable modem service, after two unpleasant experiences with DSL providers. Speeds, ( 5 Mps download, 384 Kps up ) are consistently where they should be, whether I use the company's speed testing sight, or speakeasy's speed tester.
The Tech who came by was prompt, courteous, and had excellent work habits. As my building was already cabled up for RCN service, he was finished in about 20 minutes. I'm not certain if he was an RCN employee, or one of the contractors.
I should point out that I am only a broadband internet service customer. I have no cable TV, phone service.
For interested parties, my modem is a Motorola SB5120, which I supplied myself. You can usually buy these at any of the big box stores, frequently on sale.
The only real problem is that they don't service all areas. If your area is not listed as having service available, call the company and double check.
Update, 10/11/09: I just upgraded to 10 Mbps (down) / 800 Kbps (up) for ten dollars more per month. All is well, speeds are where they should be. It didn't even take 24 hours for the speed bump to take effect, after I called.
FIOS is available to my apartment building, but I see no advantage to it for my purposes at this time.
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