Review by glparker4 
Posted: 208 days ago
member for 7 years, 304 visits, last login: 7 days ago
 Richmond,BC
 $40 per month
 about 5 days
 "Easy and hassle-free setup and install! Speed upgrades automatically! Reasonable price!"
 "Bandwidth caps"
 "Excellent service if one can stay within the bandwidth caps"
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(ratings match consensus)
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I had recently relocated to Canada from the USA and did not have any information to open an account such as a social insurance number, Canadian credit history, etc. The account reps at Shaw were very helpful in working with my circumstances and getting my service established. They explained the different packages and did not try to force the most expensive package or bundled packages on me. The service was installed without problems a few days later. The installer was also professional and helpful in making sure everything works.
There have been occasional outages due to freakish Vancouver weather and I have been able to get a support representative on the phone with very little hold time and the issues are resolved a few hour later.
Shaw is constantly upgrading network bandwidth and rolling out DOCSIS 3.0. The speed upgrades have been automatic with no increase in prices.
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