 Review by EveryName 
UPDATED: 1.1 years ago
member for 7.9 years, 2319 visits, last login: a few hours ago
 Montreal
 $50 per month
 "Tech Support is great"
 "Slow connection (area overload), connectivity issues"
 "Great deal for the price. If it works."
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(ratings match consensus)
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The service was already here when I moved into this apartment. At first we had tons of connection issues. The modem would lose signal and not reconnect for several minutes. This would happen every day, several times a day. It went away, and hasn't happened in a few weeks.
The service has always been slow. We have a 10Mbit connection, and its rare to reach download speeds above 200KB/s anytime apart from 2am - 6am. Then it will download at speeds up to 2.2MB/s (I guess using PowerBoost). Pings during the daytime are also dreadful some of the time. Its just weird because sometimes we'll have amazing speeds and the next minute its slower than dialup. Very inconsistent, and annoying.
I have talked to tech (who btw, are great!) and they said our area of Vancouver is overloaded and that they are probably going to upgrade our area, but they don't have a date yet. They just said probably within the next few months.
For the price ($50 a month), it would be awesome if it worked.
We haven't looked into DSL yet, but if Shaw doesn't get their act together, there will be no other option.
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