| Review by ZZZZZZZ |
member for 12 years, 5174 visits, last login: a few hours ago
updated 1.7 years ago
- $40 per month
- "Great speed and support"
- "a few outages"
- "One of the best"
|Pre Sales information:|
Value for money:
(ratings match consensus)
Have to write a new review,,,Shaw in their infinite stupidity has laid off 900 workers.
The bulk of which were in phone line support,so now instead of waiting maybe 30 minutes,you're on hold for over an hour and if your lucky,they'll call you back in 3 or 4 hours.
Mindboggling stupidity for a company in this business.
Um. Wait times suck horribly at Shaw. But, they laid off 500 employees back in March, and none of those employees actually took front line phone calls.
Re: Um. I have just gone back to school, but I worked at Shaw until mid-August. The Saskatoon call centre was closed, so there were some CSRs/TSRs laid off there; I had forgotten about that. But, other than Saskatoon, there were ZERO customer facing reps laid off. A bunch of supervisors, managers, support reps, field support, dispatch, etc were affected though.