 Review by Airwolf 
UPDATED: 1.6 years ago
member for 8 years, 3281 visits, last login: a few hours ago
 Windsor,ON
 $43 per month
 "Latency is good. Speed is just fine for the two computers and Wii here."
 "Service dropped a handful of times since the beginning of the year."
 "Overall pretty decent service. Has it's ups and downs, but I still won't go back to DSL. Not anytime soon anyways."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
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- - - Updated on April 8th, 2008 - - -
Not much to write here other than the download speed issue has been fixed. Few down times since the year started.
No complaints really. *knock on wood*
- - - Updated on October 8th, 2007 - - -
Well, the download speed went back to crap. Started around the 3rd. Same deal as before. Sort of fast in the early morning, slower as the day goes on. I'll leave the rating as is...for now.
- - - Updated on September 17th, 2007 - - -
Well it looks like the problem has been resolved. Apparently my node was split and started to receive speeds well above 9000kbps all day. Even hitting 9500+kbps which I don't think I've seen since the 10mbps upgrade. So the average I'd say is around 9300kbps all day. Didn't get the good results right away after the split, still had some issues, but over the past 6 days the results were what I mentioned above. So hopefully it's 99% resolved.
I didn't really want to leave Cogeco in favour for Bell or a third-party DSL service as the last time I was with the service, it wasn't pleasant.
I raised the rating back up to 4 overall. Will still keep an eye to see if this was truly resolved or just a fluke, but I'm hoping for the former.
If all is good well into October, I'll update this review to let you know.
- - - Updated on March 31st, 2007 - - -
Still having the same issue.
A couple times lasting maybe a day or so it would be about 8500kbps in the morning and drop down to 3000 or so.
Now it drops down to about 700-800kbps in the evening.
Tech came over to do some work for our digital cable issues, bypassed the line underground to go overhead and tap into the neighbours line because there was a crack in the line. They said they will wait until the ground thaws to do the repair. The tech said our lines inside were fine.
Called tech support about the internet issues and they said there's nothing wrong on their end to my end and that if they were to send a tech out during the time that it's not acting up, I will be charged for the visit. Yea, considering I have no control over when it will act up and what's acceptable to Cogeco as good service, I'm not taking that chance.
I have verified by formatting the computers, replacing the splitter that the one tech left for us for the digital cable issue.
So I'm either convinced that there is an issue going on in this area and not being told about it or the line is possessed.
I don't know what's going on, but like I mentioned below, this started just after the 10mbps upgrade in the summer of 2006. Before that, everything was peachy.
The fact that prices are going up and service is going down...I'm afraid I'll have to re-evaluate the ranking.
- - - Updated on Oct 1st, 2006 - - -
About a couple weeks after the 10Mbps upgrade, I've been getting less than acceptable download speeds. Just took a speed test from »speedtest.cogeco.net and the result was less than 1mbps. These seems to have been the worse result so far. Other times it's either somewhere in between 2000Kbps - 7000Kbps. If I'm lucky during the very early morning I'll see anything above 8000Kbps. Upload and latency is fine. I hope it gets resolved sometime this year.
- - - Updated on July 13th, 2006 - - -
Download was increased to 10Mbps. Getting at least 1MB/s real world downloads. In....sane. Don't forget that real world speeds are not going to get to 10Mbps, you have to account for overhead. Nevertheless, the boost is nice.
»sd.wareonearth.com/~phil/net/overhead/
- - - Updated on June 12th, 2006 - - -
Had to bring in the modem to the storefront to get replaced after the the 325 pooped out. Came home with a 315 and the Ethernet port wasn't working so I had to go back only to return with another 315. Fine now for the time being.
3 modem swaps this year and few minor latency issues. Due to this I bumped my rating of 5 for Connection Reliability down to 4.
Cogeco just upgraded the download rate to 7.5 Mbps (7500 Kbps).
Ideal, affordable solution if you have more than one computer on the network.
3 dynamic IPs that are MAC bounded. However, I'm using the same IP for a year now with a router. It has only changed once back when I wasn't using a router. Even then I had that IP for a lot longer than what you have with a dynamic IP with an ADSL service; they could change each time you establish a PPPoE connection.
I also like the idea that Cogeco has a dedicated FTP or HTTP repository for Fedora Core. »less.cogeco.net (The bunny with the pancake on its head will give you the option to choose which one you want.)
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