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Member review of MSN


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Reviews:
read 285 reviews (99 positive) (139 negative)
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Six Month Rating

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Review by otterwhf See Profile
Posted: 330 days ago
member for 330 days, 1 visits, last login: 328 days ago


Cheyenne,Laramie,WY
$47 per month (24 month contract)
Qwest
"Faster (?) than dial up"
"MSN tech support is NOT. Have been on phone for over 4 hours trying to get my FASTER premium service...not I am down to 81 Kbit"
"Bleah"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    I used MSN regular, which is better than dial-up. I then opted for MSN Premium which has never worked properly. The current speed rate is 81 Kbit/sec with a ping time of 998ms! Weekends are even worse, if that is possible. I have been speaking with a "tech" for over 4 hours with no improvement or satisfaction. I gave up and have been trying to "fix" it myself. It is MSN that is the culprit.

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