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Member review of ProLog


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Unofficial ProLog discussion forum
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Reviews:
read 87 reviews (40 positive) (27 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$45 per month avg ($29 to $56)

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Review by Eat Me See Profile
Posted: 1.3 years ago
member for 5.7 years, 577 visits, last login: 242 days ago


Sussex,Sussex,NJ
$41 per month
about 2 days
"Fast speeds, quick install, hassle free"
"Bandwidth limits, no servers allowed only 512k up"
"Good service at a good price"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    I bought a house in Wantage Township in Rural Sussex county NJ. I needed broadband because I work from home (and so does my wife).

    Went through service electric because it was either them, DSL or satellite. DSL was painfully slow, and forget about satellite that wants to be broadband but is really not.

    Got the 10mb package for $41.95/month.

    The cable modem is a Toshiba. Nothing special. DHCP, no PPPoE.

    Set up went smooth. The TV service was set up quickly as well, using two CableCARDs for my TiVo series 3.

    The cable guys came, installed and when they left I was happy to be connected to the world again.

    They handed me the paperwork, and I signed my life away. However, when I was looking at the fine print, they limit you to 40GB/month data transfer and charge you after that. I guess if I don't download a lot of stuff I won't end up with a big bill, but I generally feel uneasy about paying for "unlimited" service with a limit in the fine print. Oh well, I don't think I'll use 40GB/month anyway.

    Also, no servers. Pretty standard among cable modem contracts, but I would at least like to have the option as I did with OOL Boost. Guess I'll have to co-locate my server, which is a better option anyway.

    The service has been reliable so far, all of two weeks. No complaints at all.

    Followup comments:

    giantcrusher

    @ptd.net

    just you wait...

    I think that ProLog is a monopoly in many people's areas and push people around. They impose an antiquated bandwidth monthly download and upload cap that no other larger cable and dsl companies make their customers adhere to.

    With the recent inventions things such as Video on Demand downloads, YouTube, streaming musics and more sophisticated gaming platforms (you can now download whole ISO updates for X-box live). These ridiculous monthly bandwidth download and upload caps are going to be the thing that drives this company into the ground. I cannot wait for fiber optics to take over in rural communities and put these despots out of business.

    I would love to see a class action suit brought to Prolog and the cable companies that represent them b/c of their unscrupulous and greedy business practices. Go ahead, trying calling them and finding out whose responsible for the imposed download and upload caps, they play the point the finger at the other guy game. And I challenge anyone to find those caps displayed ANYWHERE on their cable companies' or ProLog's website. And guess who gets the real blame? The customer?! What other businesses successfully run this way?

    What other company would you purchase from that leaves its customers so in the dark? I for one am sick of this unfair and unjust treatment of its customers.

    Who is with me on this?

    Go ahead and flame away, chances are you are probably paid to promote Prolog b/c you work there.
    Forums » comments on review of ProLog

Tuesday, 08-Jul
22:29:04
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