Review by TheKnossos 
UPDATED: 277 days ago
member for 6.4 years, 2493 visits, last login: 1 days ago
 Fort Worth,Tarrant,TX
 $60 per month
 about 1 days
 "Usually fast, sometimes during peak hours drops a bit, typically 13-16/2"
 "Tech support, even the American call centers hire Indians that don't speak English."
 "Get it installed and working it'll be great, just don't ever call back for anything."
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Install Co-ordination:
Connection Reliability:
Tech Support:
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Value for money:
(ratings match consensus)
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Update: Lowered my Value for Money rating because of the new caps.
I've switched back and fourth between AT&T DSL and Charter over the past 10 years. Always ended up going back with DSL though as the speeds were comparable and it was incredibly reliable (no downtime for 2-3 years at a time, amazing). But Charter's new 16/2 tier swayed me - I figured it was worth giving up a little reliability for a lot more speed.
Recommendations when using Charter ---
--- Avoid using Charter's DNS servers as they'll redirect to a heavily ad infested search engine every time you misspell an address (and break other network tools that rely on clean DNS lookups)
--- Bring your own cable modem, the Ambit they lease to you is worthless, pickup a $50 Motorola from walmart instead.
--- Dedicated line to the modem, separate from TV
--- Be aware they do block outgoing ports to prevent people from hosting servers (ports 21, 80 and I'm sure more)
--- If there's competition in the area, say AT&T Uverse, Charter will give a huge discount to compete for your dollar.
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