 Review by morbo 
UPDATED: 261 days ago
member for 7.8 years, 3293 visits, last login: a few hours ago
 Saint Louis,Saint Louis City,MO
 $49 per month
 "faster upload/download speeds"
 "it's charter. :("
 "better upload speeds than dsl, price is comparable to dry-loop dsl"
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(ratings match consensus)
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2009 Edit.
Charter has been a decent experience. With the trial period cost rate now expried, this faster internet is costing me more than I would like, but I still have not forgiven AT&T (my only alternative) for spying on the entire country with the warrantless wiretap system.
There was 2 brief downtimes over the past several months, but overall, it has been decent.
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as a long time dsl customer, transitioning to cable internet (particularly Charter Pipeline) was more anxiety provoking that I had imagined. however, since I spend more time watching tv episodes online and recently started using Vonage for voip, I figured it was time to quadrupal my download speed and more than double my upload speed and take the plunge.
the install date was set for a saturday, and the installer was more than 4.5 hours late. customer service reps did help sooth the pain by giving two $20 credits and another free month of service, so I feel like I didn't start off with an abusive relationship with my isp. the following tuesday I called and did a self install (wasn't offering originally) and was up and running within 10 minutes.
I'm using a dlink cable modem I purchased from an online retailer for $40 after rebate.
so far, speed seems decent. amazon unbox movie downloads are much faster than what i had been experiencing with dsl. voip is working fine. so far so good!
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