Review by dave49er  UPDATED: 65 days ago member for 5.5 years, 3339 visits, last login: 1 days ago
Walnut,Los Angeles,CA
$54 per month
about 7 days
"Was good for a few years."
"Was horrible towards the end."
"Very happy with Verizon FIOS now."
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings below consensus)
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It was great for the first few years, then it really got horrible. Constant disconnects because (according to the techs) the signal coming in to the house was too hot. When it was idle, the first time you tried to check email, or click on a link, or otherwise send something upstream, it would reboot the modem and I'd have to wait several minutes before it was operational again. Then I could use it for a while, but it would keep dropping out. Techs came over and changed the signal reducer (attenuator?) that they would put on the end of the coax, before it attached to the modem. Things would get a little better. I dumped Charter for Verizon FIOS as soon as I could. The same price, but for 20m/5m instead of 5m/512k. And it works.
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